Business Support Assistant (Education)- Band 2

United Lincolnshire Hospitals Nhs Trust; Swineshead; On-site; GBP 21,000 - 27,000; Full time

Job summary

United Lincolnshire Hospitals NHS Trust is seeking an organised education administration professional to support the delivery of training across the organisation. You will administer course bookings, maintain learner records, and ensure education systems are updated accurately using ESR, DAS, and other LMS platforms.

You will respond to training enquiries, prepare course materials, support reporting, arrange venues and resources, and assist colleagues with admin processes.

Job description

The post holder will support the effective delivery of education and training programmes across the organisation by administering course bookings, maintaining learner records, and ensuring education systems are updated accurately and efficiently. You will use a range of digital platforms, including the Electronic Staff Record (ESR), Digital Apprenticeship Service (DAS), and other learner management systems to support the learner journey and maintain compliance with organisational requirements. You will be responsible for responding to training enquiries, producing course materials, supporting reporting requirements, arranging venues and resources, and assisting colleagues with administrative processes. Working closely with internal stakeholders, managers, learners and external providers, you will play an important role in ensuring education and training services are delivered to a high standard and contribute positively to workforce development across the Group.

This role is ideal for an organised and customer-focused individual who enjoys working in a fast-paced environment and wants to contribute to the development of our workforce across Lincolnshire Community and Hospitals NHS Group.

As a key member of the team, you will provide high-quality administrative support to a wide range of education and training activities. You will help coordinate learning and development opportunities, maintain accurate training records across a number of digital systems, and support colleagues, learners and external training providers. The successful candidate will be passionate about delivering excellent customer service, have strong attention to detail, and be confident using IT systems and databases.

Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service.

United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.

Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.

Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.

Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.

This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.

The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).