Business Support Assistant - ADRS

NHS Greater Glasgow & Clyde; Glasgow; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider is seeking a Business Support Assistant in Glasgow to enhance operational service delivery within the Alcohol and Drug Recovery Services. The role provides essential administrative support, including processing referrals and managing communications, ensuring smooth operations across multiple locations.

Qualifications

• Competence in using a range of computer packages.
• Prior experience in secretarial or administrative roles.
• Familiarity with office procedures.

Responsibilities

• Provide administrative and secretarial support to ADRS.
• Process referrals and manage waiting times.
• Answer calls and perform front-line reception duties.

Skills

Keyboarding skills

Administrative procedures

Office equipment

Education

ECDL or similar qualification

Job description

Social network you want to login/join with:

Business Support Assistant - ADRS, Glasgow

Client: NHS Greater Glasgow & Clyde

Location: Glasgow, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference:

169b18da1970

Job Views:

12

Posted:

17.06.2025

Expiry Date:

01.08.2025

Job Description:

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK, employing around 40,000 staff across various clinical and non-clinical roles. We provide acute hospital, primary, community, and mental health services to over 1.15 million people, extending to 2.2 million with regional and national services.

The shift pattern for this position is Monday – Friday, 09:00 - 17:00.

This role is within the business support team, providing administrative and secretarial support to the Alcohol and Drug Recovery Services (ADRS) and the Care and Treatment multidisciplinary team in the North West HSCP area.

The post supports frontline staff across three locations, offering assessment and support services to patients with drug or alcohol addiction. Tasks include processing referrals, updating systems (Carefirst, EMIS, DAIS), managing waiting times, typing correspondence, minute-taking, and front-line reception duties, including answering calls. This essential role ensures smooth operational service delivery to patients.

Helen sourced generic band 3 experience/qualifications from the vacancy portal:

Experience / Qualifications

• Competence in using a range of computer packages, evidenced by experience or formal qualification (e.g., ECDL).
• Knowledge of working in an office environment and operating office equipment and systems.
• Familiarity with office procedures and prior experience in secretarial or administrative roles.
• Accurate keyboarding skills and knowledge of general office and reception procedures.