Business Support Assistant

The Richmond Fellowship Scotland; Kilmarnock; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Generous annual leave

Rewards scheme

Travel allowance

In-house training opportunities

Refer a Friend bonus

Employee forum

Credit Union membership

Health care plan

Counselling service

Job summary

The Richmond Fellowship Scotland is seeking a Business Support Assistant to join our Central region. The role is predominantly home based, with occasional work from the Seaward office in Glasgow when required, supporting the Operational Management Team to drive the Organisation’s strategic plan and KPI delivery.

You will bring extensive administrative experience, be proficient in Word, Excel and Outlook, and able to input data, run reports and manage records.

Qualifications

• Extensive administration experience.
• Note taking essential.
• Proficient in Word, Excel and Outlook.
• Database input, reporting and record keeping experience.
• Excellent communication, time management and organisation.
• Proactive team player with initiative.
• Ability to work under pressure to meet deadlines.
• Home and office working as required.

Responsibilities

• Provide administrative support to the Operational Management Team to implement the Organisation’s Strategic Plan and KPI/targets.
• Assist with recruitment compliance checks in a fast-paced environment.
• Take notes and manage documentation across projects.
• Input data, run reports and maintain accurate records.
• Coordinate activities across home-based and office-based work.

Skills

Administration

Note taking

Word proficiency

Excel proficiency

Outlook usage

Database input

Reporting

Record keeping

Communication skills

Time management

Organisational skills

Initiative

Teamwork

Recruitment checks

Tools

Word

Excel

Outlook

Job description

Make a positive difference in someone’s life by joining The Richmond Fellowship Scotland!

Our fantastic Business Support team have an exciting opportunity to recruit a Business Support Assistant in our Central region.

This role will be predominantly home based. However, working from our Seaward office in Glasgow willbe essential as and when required.

The purpose of the role is to provide administrative support to the Operational Management Team to implement the Organisation’s Strategic Plan which involves assisting the Team to achieve their Key Performance Indicators / Targets (KPI / KPA). This role also involves recruitment compliance checks which is fast paced and requires working to tight deadlines.

We are looking for:

• Extensive administration experience
• Previous experience in note taking is essential
• Computer literacy with good working knowledge of Word, Excel, Outlook
• Sound working knowledge of inputting to databases, running reports, record keeping etc.
• Excellent communication skills
• Excellent time management, planning & organisation skills
• Initiative and a proactive approach
• Ability to work under pressure to achieve tight deadlines / project timescales
• A team player who contributes to cross working over other areas and regions
• Previous recruitment compliance check experience – desirable, but not essential
• Home & office working as required

Benefits:

• Generous annual leave.
• TRFS rewards scheme (includes cashback and discounts at a variety of high street and online retailers).
• Paid travel during shifts and 45p per mile fuel allowance.
• Continuous inhouse training opportunities and chances to further your career in social care.
• Refer a Friend scheme £150 reward for successfully referring a colleague.
• Employee Forum for employees to voice their opinions and give feedback which in turn, allows us to continuously improve as an employer and ensure a positive working environment.
• Free Membership of Glasgow Credit Union.
• HSF Health Care plan.
• Counselling & TELUS service.

About Us:

The Richmond Fellowship Scotland provides personalised and outcome-focused support to over 2800 individuals in their own homes across Scotland, making us the country's largest provider of social care. We support individuals with a variety of different needs such as physical and/or learning disabilities, ongoing mental health issues, alcohol or substance abuse and autism. Some of the people we support can present challenging behaviour or require a high level of personal care.

The Richmond Fellowship Scotland provides personalised and outcome-focused support to over 2800 individuals in their own homes across Scotland, making us the country's largest provider of social care. We support individuals with a variety of different needs such as physical and/or learning disabilities, ongoing mental health issues, alcohol or substance abuse and autism. Some of the people we support can present challenging behaviour or require a high level of personal care.

Closing date: Wednesday 21st October. Please note that we reserve the right to close the advert prior to this date.

Disclosure checks will be required of all successful applicants; having a conviction will not necessarily debar you from working in this sector.

We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams.