Business Support Apprentice

London Borough of Hackney; Greater London; On-site; GBP 12,000 - 18,000; Full time

Job summary

London Borough of Hackney is offering a Business Support Apprentice position within the Housing Strategy & Homelessness Division. The role provides administrative support to ensure the smooth running of divisional functions and offers a structured apprenticeship pathway in public service.

Applicants must meet eligibility criteria, including GCSE Maths and English, Hackney residency or connection, and UK residency requirements.

Qualifications

• Must hold GCSE Maths and English (levels A*-C/4-9) or equivalent.
• Must not already hold a Level 3+ Business Administration-related qualification.
• Eligibility criteria include residency/education connections to Hackney and other qualifying conditions.

Responsibilities

• As a Business Support Apprentice in the Housing Strategy & Homelessness Division, you will provide administrative support to ensure the smooth running of divisional functions.

Education

GCSE Maths

GCSE English

Job description

Eligibility for This Apprenticeship

For this position, you will already hold at least a Level 2 or GCSE A*-C / 4-9 in Maths and English **

• If you hold an Education, Health and Care Plan (EHCP), a statement of special educational needs (SEN) or a learning difficulty assessment (LDA) this criteria may not apply, and you will be assessed individually.

You will not be eligible for the apprenticeship if you already hold a Business Administration-related qualification at Level 3+.

You must also meet at least one of the additional set criteria for eligibility for our apprenticeship positions:

• You are a current resident of the London Borough of Hackney
• You are a current student at a Hackney education institution (school, college, university, PRU/alternative provision, Adult Learning provision)
• You are a former student at a Hackney secondary education institution and completed at least one GCSE or equivalent Level 2 qualification there within the last 8 years
• You are a current or former recipient of Hackney leaving care services.

To Access Apprenticeship Training Funding, You Must Also

• Hold a British/EEA passport or have permission from the UK government to live in the UK AND
• Have been resident in the UK or EEA for at least the last three years. If you are a resident of the EEA, you must have settled or confirmed settled status in the UK.

You must be able to evidence that you meet the eligibility criteria. Please ensure that you have read the eligibility criteria in the Job Description & Person Specification. You will not be eligible if you cannot provide this evidence.

As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.

Closing date for applications

30 August 2026 (22.59)

Group Assessment

Between 07 and 18 September 2026

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: [e-mail]

Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values.

Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn’t stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide.

Hackney Council is undertaking an ambitious programme of regeneration across a number of housing estates and sites across the borough. We aim to transform places by building new neighbourhoods with well-designed housing, streets and public spaces. The programme is building more than 3,000 new homes over the next 10 years and will deliver much needed new council rented, shared ownership and outright sale homes across Hackney. Strategy, Assurance & Private Sector Housing is a highly skilled multi-disciplinary service that provides specialist support and leads on bespoke portfolios across the Housing Strategy and Homelessness division.

As a Business Support Apprentice in the Housing Strategy & Homelessness Division, you will work across several service areas providing administrative support to ensure the smooth running of divisional functions.