Business Support Administrator Receptionist

Babcock Mission Critical Services España SA.; Gloucester; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Matched contribution pension

Digital GP and health check

Employee share scheme

Flexible working

Disability confident employer

Job summary

Babcock is seeking a Business Support Administrator Receptionist for our on-site role at the Tewkesbury site near Cheltenham, Gloucestershire. You will be the welcoming face ensuring smooth day-to-day operations and supporting a dynamic defence environment.

In this 37-hour week role, you will manage front-of-house duties, handle the mailbox, coordinate travel, and contribute to special projects while delivering high standards of service to employees, customers and visitors.

Qualifications

• Proficient in Microsoft Office (Word, Excel, Outlook, SharePoint) and Adobe Acrobat.
• Excellent time management and organisational skills, with the ability to manage multiple priorities.
• An understanding of the Defence and Security industry would be beneficial.

Responsibilities

• Deliver a professional and welcoming front-of-house service, coordinating visitor journey, site access, security clearances and provide meet-and-greet service.
• Manage Business Support mailbox and process of classified information; order office consumables.
• Book domestic and international travel (hotels, flights, transport) for employees.
• Involvement with Special Projects and continuous improvement initiatives.

Skills

Microsoft Office

Time management

Organisational skills

Defence industry knowledge

Tools

SharePoint

Adobe Acrobat

Job description

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Business Support Administrator Receptionist

Location: Gloucester, GB, GL20 8LZ

Onsite or Hybrid: OnSite

Job Title: Business Support Administrator Receptionist

Location: Ashchurch, Tewkesbury

Compensation: Competitive Salary + Benefits

Role Type: Full time / Permanent

Role ID: SF75676

Be the welcoming face that keeps mission-critical operations running smoothly

At Babcock, we're working to create a safe and secure world, together. If you join us, you can play your part as a Business Support Administrator Receptionist at our Tewkesbury site, near Cheltenham, Gloucestershire.

This is an exciting opportunity to join our Mission Systems business, supporting teams that help deliver critical defence and security capabilities. As part of a collaborative and highly professional operations team, you'll play a key role in creating a positive experience for employees, customers and visitors, while ensuring the efficient running of essential business support activities. If you enjoy working with people, thrive in a fast-paced environment and take pride in delivering exceptional service, this could be the role for you.

The role

As a Business Support Administrator Receptionist, you'll be at the heart of our operations, helping to create a seamless experience for colleagues, customers and visitors alike. You'll support the day-to-day running of a dynamic defence and security environment, ensuring administrative processes are delivered efficiently and professionally. This role offers excellent opportunities to develop your skills, gain exposure to a wide range of business activities and build a rewarding career within a global organisation committed to innovation, collaboration and continuous improvement.

Day-to-day, you'll be required to:

• Deliver a professional and welcoming front-of-house service, proactively managing all aspects of the visitor journey. Including coordinating site access and security clearances, issuing visitor passes, arranging meeting rooms and associated catering/hospitality requirements and provide a high-quality meet-and-greet service for visitors.
• Management of Business Support mailbox, including processing of classified information. Accountable for ordering office consumable supplies (stationery, paper)
• Accountable for booking domestic and international travel (including hotels, flights, public transport, car hire) for Babcock employees supporting project and Customer requirements.
• Involvement with Special Projects,thinking outcomes, collaborate on special or other continuous improvement projects as requested.

This role is based on site at our Tewkesbury site and is 37 hours per week. Set working times are Monday to Friday, 7:45am to 3:45pm.

Essential experience of the Business Support Administrator Receptionist

• Proficient in Microsoft Office (Word, Excel, Outlook, SharePoint etc) suite, Adobe Acrobat and other office productivity tools.
• Excellent time management and organisational skills, with the ability to effectively manage multiple priorities, respond to enquiries, resolve issues, and escalation concerns appropriately.
• An understanding of the Defence and Security industry would be beneficial

Qualifications for the Business Support Administrator Receptionist

We value difference and don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you.

Security Clearance

The successful candidate must be able to achieve and maintain Security Check (SC) and Developed Vetting (DV) security clearance for this role. Must be Sole UK National.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk) .

What we offer

• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
• 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
• Flexible working - we give people more options to better integrate their work and personal life, whilst ensuring that business needs are met
• A dynamic working environment

Babcock

We're Babcock - a global FTSE 100 organisation with over 26,000 people working together to make a difference.

Here, you'll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we're building a future that lasts - not just through the impact we make, but through meaningful careers that respect your work-life balance.

We call that lifetime engineering.

Join us and see how far we can go, together.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email [e-mail] with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.

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