Business Support Administrator

Worle Community School Academy; Worle; On-site; GBP 25,000 - 28,000; Full time

Job summary

Worle Community School is seeking a Business Support Administrator to support operations, greet visitors, answer calls, and maintain records. You will work with the Operations Manager to handle administrative tasks and ensure a welcoming environment for students, families and staff.

The role is fixed term until 31 August 2027, 18.5 hours per week, 3 days per week during term time plus 2 INSET days. The ideal candidate is well organized, IT proficient and able to work independently while

Qualifications

• Excellent organisation and administration skills.
• Ability to stay calm under pressure and prioritise tasks.
• Work independently, take initiative and adapt to changing needs.
• Builds positive relationships with students, staff and families.
• Strong adaptable IT skills.
• Be a positive role model for staff and students.

Responsibilities

• Greet visitors, answer calls, and respond to inquiries from parents or the public.
• Manage staff calendars and schedule meetings.
• Enter student and staff information into school software and keep spreadsheets up to date.
• Help organise travel, bookings, and paperwork for outings and visits.
• Assist with monitoring students during break times when needed.
• Follow school policies to keep the site safe and secure.

Skills

Organisation

Administration

IT skills

Communication

Customer service

Education

GCSE Maths & English

Job description

Job title

Business Support Administrator

Salary

PATH 4. £26,429 FTE, £11,191 prorated

Hours

18.5 hours per week

Working days

3 days per week, to be discussed at interview

Working weeks

Term time only + 2 INSET days

Contract type

Fixed term until 31/08/2027

About the role

As Business Support Administrator you will provide crucial support to keep school operations running smoothly. You'll work with the Operations Manager to handle administrative tasks and create a welcoming environment for visitors and the school community.

Main duties and responsibilities include:

• Greet visitors, answer phone calls, and respond to parent or public inquiries
• manage staff calendars and schedule meetings.
• Enter student and staff information into school software and keep spreadsheets up to date.
• Help organise travel, bookings, and paperwork for school outings and visits.
• Assist with monitoring students during break times when needed.
• Follow school procedures and policies to ensure the school site remains safe and secure.

About you

We're looking for someone who is organised, reliable and has a positive approach to customer service.

You will:

• Have excellent organisation and administration skills
• Possess the ability to stay calm under pressure, priorities tasks and pay close attention to detail
• Be able to work independently, take initiative and adapt to changing needs
• Builds strong, positive relationships with students, staff and families
• Have strong adaptable IT skills
• Be a positive role model for staff and students alike
• Communicate clearly and effectively, both verbally and in writing
• Be committed to safeguarding and promoting the welfare of children and young people
• Have a good general education (GCSE grade 4 or above in Maths and English or Level 2 equivalent)

About us

At Worle Community School, we work hard to make our students, staff and communities PROUD to be a part of Worle. We aim to be:

Prepared

Respectful

Optimistic

Understanding

Determined

At Worle Community School we focus on developing children and young people into well rounded individuals, who leave school not only with good grades, but also valuable life experiences and an aspirational mindset, with high expectations of, and for, themselves. At WCSA, we also look after our colleagues. We offer high quality development opportunities and a supportive, dynamic and diverse workplace, highly supported by a hands‑on team in all areas, from support, to teaching, to senior leadership.

We can offer you

We can offer you:

• Happy, engaging students
• A supportive trust and school community
• Strong collaboration across the trust family of schools and access to a centralised team of specialists across all areas of school operations
• A commitment to high-quality CPD, with dedicated time and budget for your development
• A values-driven ethos where diversity, equity and inclusion are lived every day
• Recognition of continuous service (modification order) to protect employment rights and entitlements
• Local Government Pension Scheme with generous employer contributions and death-in-service cover
• Access to a fully funded Healthcare Scheme for all employees and their dependants
• Occupational sick pay to support you during illness or unexpected emergencies
• Family-friendly leave packages to help maintain a healthy work-life balance

Further details and additional information about our school may be viewed on our website. If you would like to have an informal chat about this role, please contact us to arrange that.

Please know that depending on the number of applications received we may decide to close the advert early. If you do not hear from us by a week after the closing date then please assume that you have not been shortlisted for an interview. If you have previously applied for this role there is no requirement to apply again, all applications will be reviewed.

Join us in Providing a Great Education for Every Child

Pathway Trust is committed to equal opportunities and encourages applicants from all backgrounds and communities, as we recognise the importance and benefit this has for our pupils.

Safeguarding Statement

Pathway Trust is committed to safeguarding and promoting the welfare of children and young people. All roles across the trust have a varying level of responsibility for ensuring safeguarding practice, with some roles holding significant responsibility and involving working with children on a daily basis in regulated activity. Regardless of the level of responsibility and involvement in each role, we expect all staff, visiting professionals and volunteers to share this commitment.

This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974. Successful candidates will be required to provide a disclosure of any unspent convictions and cautions, as well as any spent convictions or cautions that are not "protected" (i.e., filtered) under the Amendments to the Exceptions Order 1975 (2013 and 2020). All appointments are subject to a comprehensive pre-employment checking process. This includes an Enhanced DBS check (including a Children's Barred List check), satisfactory references, medical fitness, Right to Work in the UK, and where applicable, a prohibition from teaching/management check. In line with KCSIE guidance, we will also conduct online searches on all shortlisted candidates.

Our full Recruitment and Selection policy is available on our website.