Business Support Administrator

Liberty Group; Salford; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

23 days annual leave

Wellbeing support

Training provided

On-site parking

Job summary

Liberty Group in Salford is seeking a friendly Business Support Administrator to join our busy, customer-focused team. You will be the first point of contact for visitors and provide essential administrative support across our operations.

This role is office-based with alternating early shifts; training is provided to develop your skills. Enjoy 23 days annual leave, wellbeing support, and on-site parking as part of our benefits package.

Qualifications

• Previous administration experience or willingness to learn.
• Excellent customer service and communication skills.
• Friendly, approachable and professional manner.

Responsibilities

• Act as the first point of contact for visitors and staff.
• Manage reception duties and create a welcoming environment.
• Sign visitors in/out and monitor site access procedures.

Job description

Are you a friendly and organised Administrator looking to join a busy, customer-focused team?

We have an exciting opportunity for a Business Support Administrator to join our team in Salford.

If you enjoy providing excellent customer service, thrive in a fast-paced environment, and take pride in being the welcoming face of an organisation, we'd love to hear from you.

We Can Offer You:

Work-Life Balance: 23 days annual leave plus bank holidays

Health & Wellbeing: Access to wellbeing support, employee assistance programmes and additional employee benefits

Training & Development: Full training provided with opportunities to develop your skills and knowledge

Additional Benefits: On-site parking and a supportive team environment

Your Role as our Business Support Administrator

Working as part of our Business Support team, you will be the face of our organisation and the first point of contact for everyone who visits our office. As our Front of House Receptionist, you will play a vital role in creating a welcoming, professional and positive first impression for clients, customers, contractors and colleagues, while also providing administrative support across our operations.

Your responsibilities will include:

• Acting as the first point of contact for visitors, clients, contractors and colleagues
• Managing reception duties and creating a welcoming, professional environment
• Signing visitors in and out and monitoring site access procedures
• Managing incoming and outgoing mail and deliveries
• Creating ID badges for new starters
• Producing and issuing tenant fobs for residential properties
• Managing shared inboxes and responding to enquiries promptly
• Maintaining spreadsheets and updating internal systems
• Raising new job events and processing updates on existing works
• Closing emergency call-out jobs and managing no-access appointments
• Providing general administrative support to operational teams
• Offering refreshments to visitors and ensuring a positive customer experience

This role is fully office-based and operates on an alternating shift pattern of:

• 7:30am - 4:00pm
• 8:00am - 4:30pm

What We Need From You

• Previous administration experience or a willingness to learn
• Excellent customer service and communication skills
• A friendly, approachable and professional manner
• Confidence working in a front-of-house reception environment
• Good organisational skills and attention to detail
• Competent IT skills, including using emails, spreadsheets and internal systems
• Ability to prioritise tasks and work effectively in a busy office
• A positive, team-focused attitude

Why Liberty?

At Liberty, people are at the heart of everything we do. We're committed to creating a supportive and inclusive workplace where our colleagues can develop, succeed and make a real difference.

Whether you're an experienced administrator or looking to build your career in a business support role, we'll provide the training and support you need to thrive.

Closing Date: 2nd September 2026 (The advert may close early depending on application volumes.)

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting