Business Specialist – Verint Operations Manager

People's Partnership; Crawley; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Business Specialist to lead Verint Operations Manager initiatives. This role involves managing business testing, operational onboarding, and ensuring compliance with regulatory requirements. The organization promotes a diverse and flexible hybrid working environment, allowing you to thrive while contributing to a not-for-profit mission. With generous pension contributions, extensive leave, and professional development support, this position offers a fulfilling career path in a supportive setting. If you are passionate about making a difference and have the expertise to drive operational excellence, this opportunity is for you.

Benefits

Generous pension contributions (up to 14%)

25 days annual leave plus birthday off

Onsite parking

Income protection and critical illness cover

Work from abroad policy

Employee healthcare and parental leave

Paid learning and development

Subsidized restaurant

Onsite gym

Social events

Qualifications

• Expertise in Verint Operations Manager with proven project experience.
• Strong knowledge in defining business requirements.

Responsibilities

• Lead and provide expertise on Verint Operations Manager.
• Manage business testing and operational onboarding.

Skills

Verint Operations Manager

Project Management

Business Requirements Definition

Job description

Business Specialist – Verint Operations Manager

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Job Overview

Description

About People’s Partnership:
At the heart of our not-for-profit organization is a commitment to making the future-saving experience simple for our members. We champion fairness and simplicity, not profit. We offer a diverse, flexible, hybrid working environment, ensuring everyone has the opportunity to excel.

Key Responsibilities

• Lead and provide subject matter expertise on Verint Operations Manager.
• Manage business testing, operational onboarding, and post-migration support.
• Collaborate with project teams and stakeholders to ensure compliance with business and regulatory requirements.
• Stay updated on changes within the change portfolio, business operations, and regulatory landscape, incorporating these into change delivery.

Qualifications

• Excellent understanding of Verint Operations Manager and its capabilities.
• Proven project SME experience.
• Strong knowledge in your subject area.
• Experience in defining and approving business requirements.

What We Offer

• Generous pension contributions (up to 14%).
• Real living wage.
• 25 days annual leave plus your birthday off, increasing with service.
• Onsite parking in Crawley.
• Income protection, critical illness cover, and death in service insurance.
• Work from abroad policy.
• Employee healthcare and parental leave.
• Paid learning and development, professional qualifications, and study support.
• Travel season ticket loans.
• Subsidized restaurant, onsite gym, and social events.

Learn more about our employee benefits on our website.

Equal Opportunity Statement

We are committed to equality and diversity. Please inform us if you require any reasonable adjustments during the recruitment process.

Salary Range

Competitive salary based on experience.

Position Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing