Business Solutions Manager

JR United Kingdom; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading company seeks a Business Solutions Manager to enhance solution design and transition processes. This role involves strategic planning, stakeholder engagement, and ensuring operational scalability. Join a dynamic team focused on innovation and customer-centric solutions in a flexible work environment.

Benefits

Flexible working arrangements

Professional growth opportunities

Qualifications

• 5+ years of experience in business solution design or transformation.
• Proven success in large-scale programme delivery.
• Strong background in customer-centric design and journey mapping.

Responsibilities

• Design and define scalable, sustainable business solutions.
• Lead end-to-end solution walkthroughs with stakeholders.
• Drive transitions ensuring minimal disruption and maximum value.

Skills

Stakeholder engagement

Strategic thinking

Customer-centric design

Design thinking

Programme management

Job description

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Business Solutions Manager – Solution Design & Transition

• Location: London based - flexible on travel frequency
• Duration: 12 months initially (likely extensions)
• Rate: Negotiable (inside IR35)

About the Role

We are seeking a dynamic Business Solutions Manager to lead the planning, execution, and continuous improvement of cross-functional solution design and transition. This role is pivotal in aligning solutions with strategic business goals, customer needs, and operational scalability across people, process, technology, and data.

Key Responsibilities

• Design and define scalable, sustainable, and strategically aligned cross-functional business solutions.
• Lead end-to-end solution walkthroughs with diverse stakeholder groups.
• Drive transitions from current to future operating models, ensuring minimal disruption and maximum business value.
• Facilitate alignment of delivery partners around scope, dependencies, and timelines.
• Act as a key contributor to governance forums, providing insights on solution readiness and risks.
• Represent the team in Dependency Management and Critical Initiative Tracking (CIT) forums.
• Champion customer-centric decision-making using design thinking and customer journey methodologies.
• Deep understanding of business architecture and operating model transformation.
• Strong strategic thinking combined with sharp attention to delivery detail.
• Exceptional stakeholder engagement, communication, and facilitation skills.
• Proficiency in managing complex programmes across multiple internal and external partners.
• Ability to balance customer experience goals with operational feasibility.

Experience Required

• 5+ years of experience in business solution design, transformation, or enterprise-level change.
• Proven success in large-scale, multi-partner programme delivery.
• Strong background in customer-centric design, design thinking, and journey mapping is highly desirable.

Why Join Us?

• Contribute to high-impact initiatives shaping the future of business operations.
• Collaborate with passionate, forward-thinking professionals across disciplines.
• Be part of a culture that values innovation, customer focus, and continuous improvement.
• Access to flexible working arrangements and professional growth opportunities.