Business Services Officer

Housing Associations Limited.; Dundee; On-site; GBP 38,000 - 43,000; Full time

Benefits offered by this job

32 days annual leave

Buy/sell annual leave

Death in Service

Pension scheme options (2)

Home and Tech Scheme

Cycle to Work Scheme

Enhanced Health Care Package

WeCare App access

Perkbox deals

Job summary

Hillcrest Homes is recruiting for a Business Services Officer to join the Corporate Services function in Scotland. You will support insurance-related activities and ensure policies are in place while processing claims, with additional duties in fleet management and internal audit.

The role requires knowledge of insurance processes and the ability to upskill into new areas, plus a SCQF Level 7 qualification. The position offers a comprehensive benefits package and a 35.25-hour working week.

Qualifications

• Knowledge and experience of insurances processes and policy requirements.
• Ability to upskill into new areas of work.
• A relevant business-related qualification at a minimum of Level 7 of the Scottish Credit and Qualification Framework (SCQF).

Responsibilities

• Support a variety of functions with a focus on insurance and claims processing.
• Assist the fleet management process.
• Maintain the internal audit function.

Skills

Insurance knowledge

Upskilling capability

Business context

Education

SCQF Level 7 qualification

Job description

Hillcrest Homes is recruiting for a Business Services Officer

About the Department

Our Business Services Team is part of the wider Corporate Services function, providing support to all companies within Hillcrest. We provide support with a variety of functions including insurance, procurement, fleet management, information governance, social value, internal audit and equality, diversity and inclusion.

About the Role

This is a varied and interesting role which will require the successful applicant to work closely with other key staff throughout Hillcrest. As part of a small team, you will support a variety of functions with a particular focus on insurance, ensuring relevant policies are in place and claims are processed efficiently. Other key areas include:

• Supporting the fleet management process
• Maintaining the internal audit function

About You

You will have:

• Knowledge and experience of insurances processes and policy requirements
• The ability to upskill into new areas of work
• A relevant business-related qualification at a minimum of Level 7 of the Scottish Credit and Qualification Framework (SCQF)

About the Benefits

• 32 days minimum annual leave (based on full time hours)
• Option to buy or sell annual leave (subject to eligibility)
• Family Friendly Policies
• Death in Service (three times annual salary or a minimum of £10,000)
• Defined contribution pension scheme available (2 Options):
  • Option 1 - Contributions = 5% Employee and 3% Employer
  • Option 2 - Contributions = 8.5% Employee and 8.5% Employer
• Home and Tech Scheme: Spread the cost through salary sacrifice and save up to 8% on thousands of home and tech products at IKEA and Currys (subject to eligibility)
• Cycle to Work Scheme: Spread the cost through salary sacrifice and save up to 47% on bikes and accessories (up to £2,000) (subject to eligibility.
• Enhanced Health Care Package including:
  • £50 towards chiropody and podiatry
  • £60 towards dental care
  • £75 towards the costs of eye related care
  • £150 towards Practitioner fees, including physiotherapy
  • £200 Birth and Adoption grant (subject to eligibility)
  • £200towards specialist consultations and investigations
• Unlimited access to a 24/7 online GP, mental health support and virtual wellbeing via the WeCare App by Canada Life
• Access to Perkbox: providing a wide range of deals and discounts including Argos, IKEA and many more

We acknowledge that AI can support applications, but we ask that yours reflects your true self. By applying, you confirm that all information is accurate and represents your own knowledge, skills and experience.

Sponsorship -

Please note that Hillcrest do not hold a licence to sponsor any visa applications at present.

Hillcrest are committed to safeguarding and promoting the welfare of all the people we support. All roles are subject to thorough pre-employment checks including references, and a Disclosure Scotland check or PVG (Protecting Vulnerable Groups) check to ensure the safety and wellbeing of those we support. All employees are expected to uphold our values and adhere to safeguarding policies and standards throughout their work.

Closing date for applications

Friday 16th October 2026, 00:00

Full salary & employment details

Salary
£38,161.67 - £42,831.52 per annum plus company benefits
Contractual hours
35.25
Basis
Full Time
Package
Temporary for 9 months (Maternity Cover)