Business Rates Senior Officer (Full Time)

New Start; Tees Valley; Hybrid; GBP 32,000 - 34,000; Full time

Job summary

Middlesbrough Council is seeking an experienced Business Rates Senior Officer to take ownership of challenging rate cases from start to finish. You will apply your extensive Business Rates knowledge, legal understanding and strong judgement to deliver accurate, compliant outcomes.

The role requires independence, a proactive approach and the ability to negotiate, influence and communicate effectively with ratepayers, colleagues and external partners.

Qualifications

• Strong Business Rates knowledge.
• Excellent judgement and the confidence to work independently.
• Ability to negotiate, influence and communicate effectively.

Responsibilities

• Tackle complex Business Rates casework.
• Use recovery and enforcement powers to maximise collection.
• Negotiate with ratepayers and representatives to secure payment and compliance.
• Identify and respond to potential avoidance and non-compliance.
• Provide technical advice and guidance to colleagues.
• Work with internal and external partners to resolve challenging cases.
• Support court, tribunal and evidence-based proceedings, including acting as a witness.

Skills

Business Rates knowledge

Judgement

Independent working

Negotiation

Communication

Job description

Jobs

Business Rates Senior Officer

Salary

£32,046 - £33,673

Expires

17/11/2026

Location

Middlesbrough, North Yorkshire

Job Type

Full Time

The role

We have an exciting role on offer within our Resident and Business Support Service as a Business Rates Senior Officer.

Ready to put your Business Rates expertise to the test?

We’re looking for an experienced and confident Business Rates professional who thrives on complex cases, technical challenges and achieving results.

You’ll take ownership of challenging Business Rates cases from start to finish, using your legislative knowledge, judgement and expertise to deliver accurate, consistent and legally compliant outcomes.

This isn’t just about processing cases. You’ll be a key source of technical expertise for the team, supporting colleagues, challenging inconsistencies and helping to drive best practice.

You’ll also:

• Tackle complex Business Rates casework
• Use recovery and enforcement powers effectively to maximise collection
• Negotiate with ratepayers and representatives to secure payment and compliance
• Identify and respond to potential avoidance and non-compliance
• Provide technical advice and guidance to colleagues
• Work with internal and external partners to resolve challenging cases
• Support court, tribunal and evidence-based proceedings, including attending hearings as a witness.

You’ll need strong Business Rates knowledge, excellent judgement and the confidence to work independently, alongside the ability to negotiate, influence and communicate effectively.

If you know Business Rates, enjoy solving difficult problems and want a role where your expertise really counts, we want to hear from you.

Middlesbrough Council do not currently offer sponsorships.

This post is subject to a Baseline Personnel Security Standard (BPSS) Check, which includes a Verification of Criminal Record check (unspent convictions only).

We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

Company: Middlesbrough Council

Salary: £32,046 - £33,673

Location: Middlesbrough, North Yorkshire

Sector: Regeneration and Local Economies

Sector: Business

Job Role: Officer