Business Rates Senior Officer

North East Combined Authority; Tees Valley; Hybrid; GBP 38,000 - 46,000; Full time

Job summary

Middlesbrough Council seeks an experienced Business Rates Senior Officer to own complex cases from start to finish, applying legislation and sound judgement to deliver compliant outcomes.

You will act as a technical lead within the team, supporting colleagues, challenging inconsistencies and promoting best practice while negotiating with ratepayers and partners to secure payment and compliance.

Qualifications

• Strong knowledge of Business Rates legislation and practices.
• Ability to handle complex cases end-to-end.
• Excellent negotiation and communication skills.
• BPSS check required.

Responsibilities

• Tackle complex Business Rates casework.
• Use recovery and enforcement powers to maximise collection.
• Negotiate with ratepayers and representatives to secure payment and compliance.
• Identify and respond to potential avoidance and non-compliance.
• Provide technical advice and guidance to colleagues.
• Work with internal and external partners to resolve challenging cases.
• Support court, tribunal and evidence-based proceedings, including attending hearings as a witness.

Skills

Business Rates

Negotiation

Communication

Independence

Job description

We have an exciting role on offer within our Resident and Business Support Service as a Business Rates Senior Officer.

Ready to put your Business Rates expertise to the test?

We’re looking for an experienced and confident Business Rates professional who thrives on complex cases, technical challenges and achieving results.

You’ll take ownership of challenging Business Rates cases from start to finish, using your legislative knowledge, judgement and expertise to deliver accurate, consistent and legally compliant outcomes.

This isn’t just about processing cases. You’ll be a key source of technical expertise for the team, supporting colleagues, challenging inconsistencies and helping to drive best practice.

You’ll also:

• Tackle complex Business Rates casework
• Use recovery and enforcement powers effectively to maximise collection
• Negotiate with ratepayers and representatives to secure payment and compliance
• Identify and respond to potential avoidance and non-compliance
• Provide technical advice and guidance to colleagues
• Work with internal and external partners to resolve challenging cases
• Support court, tribunal and evidence-based proceedings, including attending hearings as a witness.

You’ll need strong Business Rates knowledge, excellent judgement and the confidence to work independently, alongside the ability to negotiate, influence and communicate effectively.

If you know Business Rates, enjoy solving difficult problems and want a role where your expertise really counts, we want to hear from you.

Middlesbrough Council do not currently offer sponsorships.

This post is subject to a Baseline Personnel Security Standard (BPSS) Check, which includes a Verification of Criminal Record check (unspent convictions only).

We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.