Business Rates Officer

Bedford Borough Council; Bedford; On-site; GBP 40,000 - 42,000; Full time

Job summary

Bedford Borough Council is seeking a Business Rates Officer to ensure accurate maintenance of Business Rate accounts and to maximise yield. The role involves handling complex cases, monitoring work allocation, and updating Rating List amendments as notified by the Valuation Office Agency.

You will monitor the impact of Rating List appeals on bad debt provision and assist in forecasting rateable value changes.

Qualifications

• Fluent English speaker in a customer-facing role.
• Enhanced DBS check required.

Responsibilities

• Maintain and accuracy of Business Rate accounts and maximise the Business Rates yield.
• Deal with complex cases and assist with monitoring and allocation of work to the team.
• Update Rating List amendments as notified by the Valuation Office Agency.
• Monitor impact of Rating List appeals on the bad debt provision and assist forecast of rateable value changes.
• Deputise for the Team Leader Revenues when required and provide technical advice to colleagues and customers.

Skills

Fluent English

Customer facing

Enhanced DBS

Job description

Salary Range (£ pro rata for part time roles)

BBU10 40,444 - 42,123

Contract Type

Full time permanent

Contract Hours

37

Job Advert

As a Business Rates Officer you will be responsible for ensuring Business Rate accounts are accurately maintained, whilst using your initiative to maximise the Business Rates yield.

You will be responsible for dealing with complex cases, assisting with the monitoring and allocation of work to the team, in the investigation and resolution of complaints and in updating Rating List amendments as notified by the Valuation Office Agency.

You will also monitor the impact of Rating List appeals on the bad debt provision as well as assisting with the forecasting of rateable value changes.

You will be expected to deputise for the Team Leader Revenues when required and provide technical advice to colleagues and customers.

Closing Date

27th November 2026

Interview Date

8th December 2026.

Please note:

The Council will not normally re-employ ex-employees in receipt of:

• a severance payment (within 12 months of leaving)
• a local government pension (applies to Senior Officers only) unless the appointment is business critical

Bedford Borough Council employment policies

Bedford Borough Council is proud to be a member of the Armed Forces Covenant and the Care Leavers Covenant, we pledge to interview any eligible job applicant who meets the minimum criteria for the job they are applying for. Bedford Borough Council is also a Level 2 Disability Confident employer and guarantees to interview anyone with a disability whose application meets the minimum criteria for the role they are applying for.

Bedford Borough Council is unable to offer visa sponsorship for this role.

Additional Vacancy Information

Allowance (pro rata for part time roles)

0

Work Pattern

Monday to Friday

Is this an enhanced DBS role?

Yes

Is this a politically restricted role?

No

Is this a customer facing role which requires a fluent English Speaker?

Yes

Vacancy Location

Location

Bedfordshire

Location

Borough Hall Bedford

Is this a designated car user position?

No

Attachments

Job Profile

Business Rates Officer - Job Profile.pdf (172 Kb)

CV Template

CV Template.docx (16 Kb)