Business Process Specialist

ZipRecruiter; London; On-site; USD 60,000 - 85,000; Full time

Job summary

A leading company is seeking a Business Process Specialist to enhance organizational efficiency by refining processes, developing documentation, and supporting continuous improvement efforts. Ideal candidates will have a Bachelor's degree in relevant fields and practical experience in process management, with strong analytical and collaborative skills. The role requires a focus on data-driven insights and regulatory compliance, ensuring optimal operational performance through effective training and process adjustments.

Benefits

Year-end bonus based on performance

Comprehensive health, dental, and vision plans

Matching retirement contributions

Paid time off

Qualifications

• 1-2 years of experience required.
• Certification in process management methodologies is a plus.

Responsibilities

• Collaborate with departments to align processes with organizational goals.
• Develop and maintain process documentation in the Business Best Practice Library.
• Monitor implementation of new processes and report on performance.

Skills

Organizational skills

Problem-solving skills

Communication skills

Data analysis

Collaboration

Education

Bachelor’s degree in business administration

Equivalent technical training

Tools

Microsoft Office

Data visualization software

Job description

Job DescriptionJob DescriptionThe Business Process Specialist plays a crucial role in ensuring the efficient functioning of organizational processes. This position is responsible for ensuring company procedures are up-to-date, efficient, and effectively executed across all teams. This position will lead collaborative efforts to develop and maintain the Business Best Practice Library while also supporting continuous improvement initiatives.
Principal Duties and Accountabilities:

• Collaborate with various departments to ensure processes align with organizational goals and support cross-functional efficiency.
• Develop and maintain comprehensive documentation for all key processes in the Business Best Practice Library, including process maps, best practice procedures, and standardized tools and templates.
• Collect, analyze, and interpret data related to process performance to identify trends, inefficiencies, and areas for improvement.
• Manage a comprehensive process documentation system and provide administrative support when necessary.
• Work with teams to identify and implement process improvements that drive operational efficiency and enhance quality.
• Provide training and support to team members and stakeholders on process-related tools and best practices when appropriate.
• Monitor the implementation of new processes, report on performance and make adjustments as necessary.
• Ensure that all processes adhere to regulatory requirements and quality standards, conducting regular audits, process reviews, and refresher training as necessary.
• Maintain detailed documentation of processes, improvements, and performance metrics, providing regular updates to leadership on project status and outcomes.
• Provide administrative support to the Strategy team on initiatives and other efforts.

Job Scope:

• Scope of work may vary, from working on one large project, to several smaller size projects.
• Takes ownership of assigned tasks and can perform most tasks without direct instruction, typically focused on a 1-week to 3-month time horizon.

Education & Experience:

• Bachelor’s degree in business administration, operations management, or a related field.
• Equivalent technical training and related experience will be considered.
• 1-2 years of experience.
• Certification in process management methodologies (Lean, Six Sigma, etc.) is a plus.

Knowledge, skills, and abilities:

• Excellent organizational and problem-solving skills, with the ability to identify root causes of process inefficiencies and develop effective solutions keeping “One Company” focus.
• Strong understanding of process management tools and methodologies, such as Lean, Six Sigma, or similar frameworks.
• Proficient with Microsoft Office (Excel, Word, SharePoint, etc.) and data visualization software (PowerBI).
• Ability to analyze complex data sets and translate findings into actionable insights and improvements.
• Basic knowledge of construction technology, processes, and standards .
• Basic understanding of project management principles and business acumen.
• Excellent communication and interpersonal skills for building professional relationships with diverse stakeholders.
• Team-oriented with a collaborative and innovative spirit.
• Self-motivated and results-driven.
• Detail-oriented with the ability to manage multiple tasks in a fast-paced environment.
• Ability to work effectively both independently and in team environments.
• Eagerness to learn, adapt, and embrace new challenges.
• Flexibility to adapt to changing priorities and business needs, with a proactive approach to process optimization.

Job Expectations:

• Creates and maintains an Individual Development Plan (IDP) for oneself.
• Aligns attitude with our company cultural norms and can give and receive feedback amongst team members to ensure the continuation of our healthy workplace culture.
• Participates in internal cultural events and contributes to overall positive work environment.
• Actively focuses on building relationships with internal customers, especially Operations team members and Field leaders.
• Engages in professional development opportunities (trainings, events, etc.) when deemed appropriate with manager to enhance technical knowledge, management skills, and professional network.
• Proactively takes ownership of assigned tasks and seeks to continuously improve both individual and team performance.

Physical and/or travel demands:

• Work will be done primarily within the office environment.
• Travel to, temporary assignment, or relocation may be required based on project needs and locations.
• Physical demands include walking on uneven surfaces, climbing ladders, bending, kneeling, and lifting. Position includes sitting and standing, use of telephone, keyboard, and computer monitor.

Benefits and Compensation:

• The range for this position has been established at $60,094.00 - $84,883.34.
  per yearand is US Engineering’s good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training.
• Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.

This position will be posted until June 25, 2025. To apply, please visit https://www.usengineering.com/careers/job-postings/.
U.S. Engineering is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to , , creed, , , , , , , , or veteran status.
U.S. Engineering is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.

#IND
Equal Opportunity Employer, including disabled and veterans.

Powered by JazzHR

Esoh0h2AkY