Business Process Partner - Planning, Supply Chain & Operations

Barbour; South Shields; Hybrid; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Discretionary bonus

Staff discount

Staff shop

25 days holiday

Training & development

Free onsite parking

Canteen

Hybrid & flexible working

Early Friday finish

Job summary

Barbour is seeking a Business Process Partner (Planning, Supply Chain & Operations) to lead end-to-end process design and governance at its South Shields head office. The role focuses on improving visibility, decision-making and operational performance across planning, supply chain and operations.

The role combines 4 days in the office with 1 day of home-working, and reports to the Head Office processes team.

Qualifications

• Experience in planning, supply chain, operations, procurement, logistics, or business process improvement.
• Experience in retail, wholesale, apparel, consumer products or comparable multi-channel organisation.
• Strong end-to-end process analysis, facilitation and future-state design capability.
• Excellent communication and influencing skills across different levels of stakeholders.

Responsibilities

• Build trusted relationships with department heads and leaders to understand growth priorities and planning challenges.
• Translate business challenges into defined process opportunities with ownership and measures.
• Lead cross-functional decisions and resolve information-flow issues.
• Lead discovery, mapping and analysis across forecasting to buy, demand and supply planning and performance management.
• Define future-state processes, roles, controls, and performance measures.

Skills

Planning experience

Supply chain

Operations

Procurement

Logistics

Analytics skills

Tools

ERP platforms

Analytics platforms

Job description

Business Process Partner - Planning, Supply Chain & Operations

Location Barbour House, South Shields

Published 7 days ago

Closing in 21 days

This is a Permanent , Full Time vacancy.

The VacancyPosition Overview:

We have an exciting opportunity for a Business Process Partner (Planning, Supply Chain & Operations) to join our Business Process team here at our Head Office in South Shields. This role will be key to leading the design, governance and continuous improvement of end-to-end Planning, Supply Chain and Operation processes. This role will bring together different functions to improve visibility, decision-making, process ownership and operational performance. The successful candidate will shape improvement opportunities, define scalable ways of working and ensure process and technology change delivers measurable business value.

*The role is based at our Head Office in South Shields and the expectation is 4 days in the office and 1 day of home-working.

Essential Duties and Responsibilities:

• Build trusted relationships with Departmental Heads and operational leaders to understand growth priorities, service expectations, planning challenges and operational constraints.
• Translate business challenges into clearly defined process opportunities with accountable ownership, outcomes, scope, dependencies, risks and measures.
• Facilitate decisions and resolve cross-functional ownership, information-flow and handover issues.
• Lead discovery, mapping and analysis across forecasting to buy, demand and supply planning, inventory, capacity, raw materials, purchase-order management, order fulfilment and operational performance management.
• Define practical future-state processes, roles, decision rights, controls, handovers and performance measures.
• Maintain clear, accessible process documentation and support Business and Process Owners to govern performance.
• Develop and maintain process improvement roadmaps aligned to business priorities.
• Build evidence-based recommendations and support business cases for process, data, organisation or technology improvements.
• Work with Project Managers to translate approved priorities into clear scope, milestones, sponsorship, resources, adoption and benefits plans.
• Coordinate business input into requirements, design, testing, training, communications, readiness and post-implementation review.
• Define and monitor measures covering forecast accuracy, availability, inventory, cycle time, service, cost, adherence, exceptions and adoption.
• Use data, process evidence and stakeholder insight to identify root causes and prioritise improvements. Embed a practical continuous-improvement rhythm with accountable actions and benefits tracking.

Skills and Experience:

• Relevant experience in planning, supply chain, operations, procurement, logistics, or business process improvement.
• Experience in retail, wholesale, apparel, consumer products or a comparable multi-channel organisation is desirable.
• Experience of ERP, planning, supply-chain or analytics platforms is desirable.
• Strong end-to-end process analysis, facilitation and future-state design capability.
• Excellent communication and influencing skills across different levels of stakeholders.
• Good commercial and operational understanding, with the ability to balance service, inventory, cost, capacity and risk.
• Analytical problem-solving, root-cause analysis and performance-measurement skills.
• Ability to lead through influence, manage ambiguity and create clarity without direct authority.
• Working knowledge of requirements, testing, adoption, benefits realisation and continuous improvement.
• Discretionary Company bonus scheme
• Staff Discount
• Staff Shop
• 25 days holiday as standard increasing with length of service plus bank holidays
• Access to training and development activities to support your career development
• Free onsite parking
• Subsidised canteen
• Operate hybrid & flexible working
• 4pm finish on a Friday

Additional Information

Note: In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

The Company

The Barbour story began in 1894 in South Shields in the North East of England. Founder John Barbour began supplying oilskins and other garments to protect the growing community of sailors, fishermen and dockers. Still family owned and now fifth generation, Barbour HQ remains in South Shields. Under the leadership of Chairman Dame Margaret Barbour, Barbour has grown into a lifestyle brand sold in over 55 countries worldwide including Europe, the US and Asia offering a wardrobe of stylish functional clothing, footwear and accessories inspired by the unique values of the British countryside.

The iconic Barbour Bedale and Barbour Beaufort wax jackets continue to be made by hand in the factory in South Shields. In 2020, Barbour launched Wax for Life, an overarching name for all of Barbour’s wax services designed to encourage customers to extend the life of their wax garments. Wax for Life includes re-waxing and repairs (first introduced in 1921) and Barbour Re-Loved an upcycling circularity initiative. Each year over 70,000 wax garments are sent back to Barbour globally to be repaired, rewaxed or altered.