Business Process Partner - Product Creation & Go-To-Market

Barbour; South Shields; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Discretionary bonus

Staff discount

Staff shop

Onsite parking

Canteen

Hybrid & flexible working

4pm finish on a Friday

25 days holiday

Job summary

Barbour is seeking a Business Process Partner (Product Creation and GTM) to lead the design, governance and continuous improvement of end-to-end product creation and go-to-market processes from our South Shields head office. The role shapes opportunities, defines future ways of working and ensures change delivers measurable value.

The role is based at our Head Office in South Shields with an expectation of working 4 days in the office and 1 day of home-working.

Qualifications

• Experience in product development, merchandise planning, sourcing, GTM, or business process improvement.
• Experience across multiple functions in retail, wholesale, apparel or consumer products.
• Experience with PLM, PIM, DAM or related product-data platforms.
• Strong end-to-end process analysis, facilitation and future-state design.
• Excellent communication and influencing skills.
• Ability to translate priorities into practical process improvements.
• Analytical problem-solving and root-cause analysis.
• Ability to lead through influence and manage ambiguity.
• Knowledge of requirements, testing, adoption and benefits realisation.

Responsibilities

• Build trusted relationships with departmental heads to understand priorities and activities.
• Frame problems and opportunities with outcomes, ownership, scope and risks.
• Lead cross-functional decisions and resolve ownership issues.
• Map and analyse concept creation, range planning, design, product development and go-to-market activities.
• Define future-state processes, roles, controls and adoption measures.
• Maintain a source of truth for process documentation and update SOPs.
• Support owners to govern performance and continuous improvement roadmaps.
• Develop evidence-based recommendations and business cases for change.
• Coordinate with project managers to scope milestones and adoption plans.
• Define and monitor measures for flow, quality and readiness.

Skills

Product development

Merchandise planning

Sourcing

Go-to-market

Business process improvement

Process analysis

Communication

Influencing skills

Analytical thinking

Tools

PLM

PIM

DAM

Job description

Business Process Partner - Product Creation & Go-To-Market

Location Barbour House, South Shields

Permanent , Full Time vacancy.

We have an exciting opportunity for a Business Process Partner (Product Creation and GTM) to join our Business Process team here at our Head Office in South Shields. This role will be key to leading the design, governance and continuous improvement of the end-to-end Product Creation and go-to-market process. The Business Process Partner will shape the right opportunities, define future ways of working and ensure change is adopted and delivers measurable value.

*The role is based at our Head Office in South Shields with the expectation of working 4 days in the offing and 1 day of home-working.

Essential Duties and Responsibilities:

• Build trusted relationships with Departmental Heads and functional leaders to understand strategic priorities, key product creation and GTM activities.
• Frame problems and opportunities clearly, including business outcomes, ownership, scope, constraints, dependencies, risks and measures of success.
• Bring functions together to make decisions and resolve cross-functional ownership or handover issues.
• Lead discovery, mapping and analysis across concept creation, range and line planning, design, product development, sourcing, critical path, launch readiness and go-to-market activities.
• Define practical future-state processes, roles, decision rights, controls, handovers and performance measures.
• Maintain an accessible source of truth for process documentation and ensure changes are reflected in operating procedures and role expectations.
• Support named Business and Process Owners to govern performance and maintain continuous improvement roadmaps.
• Develop evidence-based recommendations and support business cases for process, data, people or technology change.
• Work with Project Managers to translate approved improvements into clear scope, milestones, sponsorship, resources, adoption and benefits plans.
• Coordinate business input to requirements, design, testing, training, communications, readiness and post-implementation review.
• Define and monitor meaningful measures for flow, quality, timeliness, adherence, rework, readiness and adoption.
• Use process evidence and stakeholder insight to identify root causes and prioritise improvements.
• Embed a practical continuous-improvement rhythm with accountable actions and benefits tracking.

Skills and Experience:

• Relevant experience in product development, merchandise planning, sourcing, go-to-market, or business process improvement.
• Experience working across multiple functions in retail, wholesale, apparel, consumer products or a comparable seasonal business is desirable.
• Experience of PLM, PIM, DAM or related product-data platforms is desirable.
• Strong end-to-end process analysis, facilitation and future-state design capability.
• Excellent communication and influencing skills across Departmental Heads, operational teams and technology specialists.
• Ability to understand commercial, product and seasonal priorities and translate them into practical process improvements.
• Analytical problem-solving, root-cause analysis and performance-measurement skills.
• Ability to lead through influence, manage ambiguity and create clarity without direct authority.
• Working knowledge of requirements, testing, adoption, benefits realisation and continuous improvement.
• Discretionary Company bonus scheme
• Staff Discount
• Staff Shop
• 25 days holiday as standard increasing with length of service plus bank holidays
• Access to training and development activities to support your career development
• Free onsite parking
• Subsidised canteen
• Operate hybrid & flexible working
• 4pm finish on a Friday

Additional Information

Note: In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date.

The Company

The Barbour story began in 1894 in South Shields in the North East of England. Founder John Barbour began supplying oilskins and other garments to protect the growing community of sailors, fishermen and dockers. Still family owned and now fifth generation, Barbour HQ remains in South Shields. Under the leadership of Chairman Dame Margaret Barbour, Barbour has grown into a lifestyle brand sold in over 55 countries worldwide including Europe, the US and Asia offering a wardrobe of stylish functional clothing, footwear and accessories inspired by the unique values of the British countryside.

The iconic Barbour Bedale and Barbour Beaufort wax jackets continue to be made by hand in the factory in South Shields. In 2020, Barbour launched Wax for Life, an overarching name for all of Barbour’s wax services designed to encourage customers to extend the life of their wax garments. Wax for Life includes re-waxing and repairs (first introduced in 1921) and Barbour Re-Loved an upcycling circularity initiative. Each year over 70,000 wax garments are sent back to Barbour globally to be repaired, rewaxed or altered.