Business Process Analyst

JR United Kingdom; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading UK Energy company is seeking a Process/Business Analyst to join a large-scale transformation programme. This role involves analysing and optimising business processes to enhance operational efficiency. The ideal candidate will have experience in transformation programmes and strong stakeholder management skills. This hybrid position is primarily based in London with occasional travel to Windsor.

Qualifications

• Experience in large-scale transformation programmes.
• Ability to engage senior leadership and stakeholders.

Responsibilities

• Analyse and map existing business processes.
• Design and implement new business processes.
• Engage with senior stakeholders to gather requirements.

Skills

Communication

Stakeholder Management

Proactivity

Collaboration

Tools

ARIS

Visio

Job description

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Location: Hybrid – Primarily London/remote with occasional travel to Windsor

Start Date: ASAP

Duration: 9 months initial with view to extend

Overview

We are seeking a highly capable Process/Business Analyst to join a large-scale transformation programme with a leading UK Energy company. This is a critical role focused on analysing, designing, and optimising business processes to support operational efficiency and strategic change across the organisation.

Key Responsibilities

• Analyse and map existing business processes across key functions.
• Critically assess current processes to identify inefficiencies or improvement opportunities.
• Design and implement new, fit-for-purpose business processes aligned with transformation goals.
• Develop process documentation, including process maps, SOPs, and supporting artefacts.
• Create and maintain RACI matrices for newly designed and existing processes.
• Define key performance indicators and metrics to evaluate process effectiveness.
• Suggest and implement improved or more relevant metrics where appropriate.
• Identify automation opportunities, including areas that could benefit from AI-driven solutions.
• Engage with senior stakeholders across the business to gather requirements and validate process changes.

Experience & Skills Required

• Demonstrated experience working on large-scale transformation programmes, ideally in complex or regulated environments.
• Proven ability to engage senior leadership and stakeholders.
• End-to-end experience performing all key activities listed above.
• Proficient in process mapping tools such as ARIS, Visio, or equivalent.
• Familiarity with Agile and reactive delivery environments.

Soft Skills

• Strong communicator with the ability to simplify complexity and tailor messaging for different audiences.
• Excellent stakeholder management skills with confidence in navigating ambiguity.
• Highly proactive and solution-oriented mindset.
• Comfortable working in fast-paced and evolving environments.
• Agile and reactive, requiring a flexible and adaptable approach to delivery.
• Collaborative, cross-functional teams with a focus on continuous improvement and innovation

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.