Business Process Analyst

CEVA Logistics; Chipping Warden; On-site; GBP 35,000 - 55,000; Full time

Job summary

CEVA Logistics is seeking a Business Process Analyst to join our Systems Innovation, Governance & Data Analytics team within Finished Vehicle Logistics. You will map and improve processes, identify inefficiencies, and drive governance to boost operational performance.

You will partner with operations, systems, and data teams to design practical solutions, implement changes, and monitor KPIs to ensure measurable benefits across FVL activities.

Qualifications

• Experience in process mapping and continuous improvement.
• Ability to translate complex challenges into practical, measurable improvements.
• Strong stakeholder management and communication skills.

Responsibilities

• Review and map business processes across Finished Vehicle Logistics operations.
• Identify inefficiencies and recommend improvements.
• Design improved workflows and work with teams to implement changes.
• Analyze operational data and KPIs to support decisions and governance.
• Support change management, UAT, and process documentation.

Skills

Process Mapping

Continuous Improvement

Stakeholder Mgmt

Data Analysis

Visio / Draw.io

Tools

Visio

Draw.io

Job description

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise.

YOUR ROLE

CEVA Logistics is looking for a Business Process Analyst to join our Systems Innovation, Governance & Data Analytics team within Finished Vehicle Logistics (FVL).

In this role, you will take ownership of analysing, mapping and improving business processes across our FVL operations, identifying opportunities to increase efficiency, strengthen governance and improve operational performance.

Working closely with operational teams, systems specialists and senior stakeholders, you will challenge existing ways of working, translate business requirements into practical solutions and drive improvements that support day-to-day operations and wider strategic objectives.

WHAT ARE YOU GOING TO DO?

You will take a hands-on approach to reviewing and mapping business processes across our FVL operations, working directly with teams to understand how activities are carried out, identify inefficiencies and recommend improvements.

Using process mapping, root cause analysis and continuous improvement methodologies, you will design improved workflows and work with stakeholders to implement changes that deliver measurable operational benefits.

You will build strong relationships across different departments, gathering business requirements, understanding operational challenges and challenging existing practices to develop solutions that improve efficiency and consistency.

Data will be central to your approach. You will analyse operational information, monitor key performance indicators and use insights to identify trends, assess process effectiveness and support informed business decisions. Working alongside our systems and data teams, you will help ensure processes are supported by effective governance and reliable information.

You will identify opportunities to streamline workflows through systems improvements and automation, collaborating with relevant teams to translate operational requirements into practical enhancements.

You will also play an active role in change management, supporting user acceptance testing, developing process documentation and engaging with stakeholders to ensure new ways of working are successfully implemented and embedded across the business.

WHAT ARE WE LOOKING FOR?

We are looking for a Business Process Analyst with a strong background in process mapping, continuous improvement and business transformation. You will be confident working across operational environments, engaging with stakeholders and translating complex challenges into practical, measurable improvements.

You will bring strong process mapping and modelling capabilities, alongside an understanding of continuous improvement methodologies such as Lean or Six Sigma. You will be comfortable conducting root cause analysis, reviewing operational performance and using data and KPIs to identify opportunities for improvement and inform business decisions.

Strong stakeholder management and communication skills are essential, particularly the ability to challenge established ways of working, influence decisions and support teams through change. You will also have experience using process mapping tools such as Visio, draw.io or similar, alongside an understanding of process governance, systems improvement and change management.

Relevant qualifications in business analysis, Lean Six Sigma or process improvement would be advantageous.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.