Business, Performance and Communications Officer

JR United Kingdom; Briton Ferry; Hybrid; GBP 32,000 - 44,000; Full time

Job summary

A leading organization in Briton Ferry is seeking a Business, Performance and Communications Officer for a six-month contract. This role focuses on improving business performance through data analysis and effective communication strategies. The position offers a hybrid work model and a comprehensive benefits package, making it an exciting opportunity for driven candidates looking to make an impact in a public sector environment.

Benefits

25 days holiday, rising to 32 after 5 years

Very generous benefits package

Qualifications

• Degree or equivalent experience in relevant fields.
• Proven experience in performance reporting or business analysis.
• Experience in a public sector or customer-focused environment.

Responsibilities

• Support performance monitoring and business improvement efforts.
• Assist in project planning and deliver communications effectively.
• Analyze data and report on performance metrics.

Skills

Analytical skills

Data interpretation

Project management

Digital transformation

Knowledge of GDPR

Education

Degree in Business Administration, Communications, or related field

Tools

Microsoft Office

Power BI

CRM systems

Job description

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Business, Performance and Communications Officer, Briton Ferry

Client: Recruit 121 (Finance, Technology & Executive)

Location: Briton Ferry, South Wales

Job Category: Other

EU work permit required: Yes

Job Views:

9

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

Recruit 121 is excited to be working exclusively with an award-winning client who is looking to recruit a Business, Performance and Communications Officer for a six-month contract with the potential to go permanent. This is a hybrid role, requiring a minimum of 2 days a week in the office, with Tuesdays in Briton Ferry. The other days can be in any of their other offices in South Wales.

The main purpose of the role is to support the delivery of business improvement, performance monitoring, and internal/external communications strategies. The role involves data analysis, project support, and stakeholder engagement to enhance service delivery and organisational transparency.

Key Responsibilities:

• Business Performance:
• Collect, analyse, and report on performance data.
• Support service areas in identifying trends, risks, and opportunities for improvement.
• Maintain and improve business processes, including the production of an annual Business Plan and End of Year review.

• Project Support:
• Assist in planning, coordinating, and delivering business improvement and digital transformation projects.
• Support project documentation, stakeholder engagement, and progress tracking.

• Communications:
• Draft and deliver internal and external communications, including newsletters, reports, and digital content.
• Manage content for intranet and social media platforms.
• Ensure consistent branding and messaging across all communications.
• Work closely with service leads, IT, and communications teams.
• Facilitate workshops, focus groups, and stakeholder meetings.

Person Specification

Qualifications:

• Degree or equivalent experience in Business Administration, Communications, Public Policy, or related field.

Experience:

• Proven experience in performance reporting, business analysis, or communications.
• Experience working in a public sector or customer-focused environment.
• Familiarity with project management methodologies.

Skills:

• Strong analytical and data interpretation skills.
• Proficiency in Microsoft Office, Power BI, and CRM systems.
• Ability to manage multiple priorities and meet deadlines.
• Experience with digital transformation or service redesign.
• Knowledge of local government structures and processes.
• Understanding of GDPR and data governance.

This is a six-month contract with the potential to go permanent.

Excellent benefits package including 25 days holidays, rising to 32 after 5 years, and very generous benefits.