Business Operations Support Officer

Enfield Council; Enfield; Hybrid; GBP 34,000 - 37,000; Full time

Job summary

Enfield Council is seeking a Business Operations Support Officer to join their Children Services team. The role involves administrative tasks, supporting meetings, and ensuring high-quality service delivery. Ideal candidates will have strong IT and organizational skills, with a commitment to safeguarding children. This position offers a blend of remote and office-based working, along with various learning opportunities and benefits.

Benefits

Excellent pension through LGPS

Up to 32 days annual leave

Interest-free season ticket loan

Employee Assistance Programme

Health and leisure discounts

Tax-free bikes for work

Paid sabbatical for registered Social Workers

Qualifications

• Good level of IT knowledge in Word, Excel, and databases.
• Experience with administrative tasks and complex meeting support.
• Ability to meet challenging deadlines and deliver high-quality service.

Responsibilities

• Undertake daily administrative tasks to specific timescales.
• Support complex meetings, including preparation and minute-taking.
• Collaborate with managers and colleagues to ensure smooth operations.

Skills

IT Knowledge

Organisational Skills

Accuracy

Teamwork

Can-do Attitude

Tools

Liquid Logic

Word

Excel

Job description

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Reference Number: PEO-002043

Salary: Scale 6 £34,416 - £36,522

Advert closing date: 01/06/2025

Department: People

Location: Thomas Hardy House

Contract type: Permanent

Division: Business Support

Hours Per Week: 36 hours & 18-hour positions available

Contract End Date: 7 x 36 (2 x 18hrs inclusive within the 7 posts - 6xFT & 2xPT)

Interview Date: TBC

Job Description

An exciting opportunity has arisen for two full-time 36-hour Business Operational Support Officers within Children Services. The posts will sit under the Children Services Business Operations team who provide support to a variety of internal and external customers across the council.

As a Business Operational Support Officer, you will undertake statutory daily administrative tasks to specific timescale and to the highest of quality. It is important that you have a good level of IT Knowledge in Word, Excel, and inputting into a database system. Prior knowledge of working with the Children Services Database, Liquid Logic, would be an advantage.

The desired candidates will have a good knowledge of administrative skills including support on complex meetings and panels, including the preparation of these meetings, minute taking and post meeting work along with other administrative tasks, working collaboratively with managers and colleagues in all areas of the service to ensure services run smoothly and efficiently.

Accuracy, organisational skills and the ability to work positively within a team are crucial skills required for this job. We are looking for candidates who have a can-do attitude with an understanding and commitment to Enfield’s core behaviours.

Information processed and heard within Children’s Services can be highly sensitive and at times includes distressing content. For this reason, it is important to consider this before applying.

If you believe you have the appropriate experience and can meet challenging deadlines, deliver a high-quality service, and have the ability to develop excellent working relationships, we would like to hear from you.

Enfield continues to be a great place to work. The Business Operational Support Officers positions offer many learning opportunities, from online training courses, workshops, and job shadowing focus sessions with the Business Operations Service Manager. The positions will have a blend of remote and office-based working when business needs allow.

For an informal discussion, please contact Shelley Aldridge, Service Manager for Business Operational Services, via email [e-mail] or call 0208-132-2727.

If you have any difficulties accessing this information, please contact Andy Kingsbury, Recruitment & Onboarding Advisor, on 0208 078 5976 or [e-mail].

Enfield’s Social Care Centre of Excellence confirms our commitment to creating and maintaining an environment for new and existing staff to be the best and deliver high-quality social work to our most vulnerable children and young people. It consolidates recruitment, professional development, and support into one portal for social care staff. For more information, visit https://new.enfield.gov.uk/centreofexcellence/about-us/.

This authority is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

We reserve the right to close this vacancy once a sufficient number of applications have been received. Please complete and submit your application promptly to avoid disappointment.

We do not see your name or title when shortlisting your application. This initiative aims to build a more talented and diverse workforce. If you include your name on your CV or Statement, it will be visible to us. Therefore, do not include your name on these documents. Responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification, will determine shortlisting. Please address these criteria thoroughly in your application/CV.

Why it's great to work for Enfield Council:

• Excellent pension through the Local Government Pension Scheme (LGPS).
• Up to 32 days annual leave depending on grade and length of service, plus 8 public holidays and an extra day off at Christmas.
• A blend of remote and office-based working for most roles.
• Interest-free season ticket loan, repayable over three or ten months.
• Opportunities for career development through various training courses and methods.
• Employee Assistance Programme offering advice and counselling services, confidential and free for staff and their families.
• Health and leisure discounts and tax-free bikes for work.
• One month's paid sabbatical for registered Social Workers in Children's Social Care.

We are passionate about our staff and service delivery. We promote a culture that puts customers at the heart of everything, empowering staff to work collaboratively, be open, honest, respectful, responsible, and receptive to learning. If you share these values, we’d love to hear from you. We also support flexible working; click here to learn more.

If you have previously applied for this role within the past 6 months, your application will not be considered again.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other, Information Technology, Management

Industries

• Government Administration

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