Business Operations Quality Engineer

Atlas Copco; Burgess Hill; À distance; GBP 42 000 - 62 000; Plein temps

Résumé du poste

Atlas Copco is seeking a Quality Operations Engineer to support global quality programmes, KPI reporting, and data analysis. The role covers warranty reduction, non-conformance management, and governance improvements across VTBA with cross-functional collaboration and training delivery.

The position emphasizes analytical and operational support, enabling faster execution of quality initiatives and strong stakeholder engagement, while working in a flexible remote setup through our Burgess Hill

Qualifications

• Degree or equivalent experience in Quality, Engineering, Business Analysis, Data Analytics or a related discipline.
• Work based experience in Quality Management & Systems with knowledge of ISO 9001 management systems.
• Experience analysing data and producing management reports.
• Strong Excel and Microsoft 365 skills.
• Experience using Power BI or similar reporting tools.
• Strong analytical and problem-solving capability.
• Ability to communicate findings clearly to technical and non-technical stakeholders.
• Experience managing multiple activities and priorities simultaneously.
• Experience with Non-conformance Management, Power Platform or SharePoint solutions.
• Experience developing procedures, policies, dashboards or KPI frameworks.
• Knowledge of warranty, audits and continuous-improvement processes.
• Experience delivering training materials, workshop support or communication campaigns.
• Fluent in English.
• Influencing, communication, presentation and negotiating skills both internally and externally.

Responsabilités

• Promote Quality across VTBA to achieve requirements of Quality OGSM within the business area.
• Develop and maintain quality KPI reporting.
• Analyse quality, warranty, customer and business-performance data to identify trends, risks and improvement opportunities.
• Support Quality Management System activities when required such as Internal Audits.
• Coordinate and support quality projects, programmes and strategic initiatives across VTBA.
• Engage and provide a service to global teams to solve business system problems to enable them to achieve their local objectives.
• Develop and maintain quality procedures, policies, templates and guidance documents.
• Support the deployment of global ways of working through training and hyper care sessions.

Connaissances

Quality management

Data analysis

Excel

Power BI

Communication

Problem solving

Stakeholder management

Training delivery

Formation

Degree in Quality, Engineering, Business Analysis, Data Analytics or related

Outils

Power Platform

SharePoint

Microsoft 365

Description du poste

Global Engineering and Quality operates within a decentralised structure, supporting quality performance, business improvement, customer satisfaction and operational excellence across Vacuum Technique.

We are seeking a Quality Operations Engineer to support the delivery of global quality programmes, KPI reporting, quality data analysis and business governance improvement activities in line with our Quality Management System.

The role will provide analytical and operational support across multiple quality initiatives including warranty reduction, Quality Non-Conformity management Systems, Customer led initiative, Quality and Culture Programmes and initiatives from Business Management Boards and forums.

The role is intended to increase the speed and effectiveness of Quality and Customer programme execution by providing dedicated operational support.

Responsibilities

• Promote Quality across VTBA to achieve requirements of Quality OGSM within the business area
• Develop and maintain quality KPI reporting
• Analyse quality, warranty, customer and business-performance data to identify trends, risks and improvement opportunities
• Support Quality Management System activities when required such as Internal Audits
• Coordinate and support quality projects, programmes and strategic initiatives across VTBA
• Engage and provide a service to global teams to solve business system problems to enable them to achieve their local objectives
• Develop and maintain quality procedures, policies, templates and guidance documents
• Support the deployment of global ways of working through training and hyper care sessions

Your skills and experience

• Degree or equivalent experience in Quality, Engineering, Business Analysis, Data Analytics or a related discipline.
• Work based experience in Quality Management & Systems with knowledge of ISO 9001 management systems.
• Experience analysing data and producing management reports
• Strong Excel and Microsoft 365 skills.
• Experience using Power BI or similar reporting tools.
• Strong analytical and problem-solving capability.
• Ability to communicate findings clearly to technical and non-technical stakeholders.
• Experience managing multiple activities and priorities simultaneously.
• Experience with Non-conformance Management, Power Platform or SharePoint solutions.
• Experience developing procedures, policies, dashboards or KPI frameworks.
• Knowledge of warranty, audits and continuous-improvement processes.
• Experience delivering training materials, workshop support or communication campaigns.
• Fluent in English.
• Influencing, communication, presentation and negotiating skills both internally and externally.

Your compensation and benefits

At Atlas Copco Group, we are committed to fair and equitable compensation. Compensation is determined based on the position and its responsibilities, without regard to gender, race, ethnicity, religion, physical ability, sexual orientation, marital status, or any other protected characteristic. Our compensation offering is designed to be locally relevant, competitive, and aligned with the expectations of current and future talent.

Beyond compensation, we believe that a rewarding career is about having opportunities to learn, grow, contribute, and develop in an environment built on trust, collaboration, and continuous improvement. At Atlas Copco Group, we support our people in building long‑term careers while making a meaningful impact through their work.

Your job location

This role is fully remote and employed through our legal entity in Burgess Hill, United Kingdom (GB). Other locations may be possible to review.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Information at a Glance

Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. We bring a commitment to long‑term success built on expertise, reliable service, and uptime. When you level up to the Atlas Copco experience you enter a partnership based on quality, sustainability, and ease of collaboration. The technology we bring, and the decades of experience support the future-proofing of your business. Atlas Copco is a brand within Atlas Copco Group.

Visit the Atlas Copco website

Posting End Date: 12/31/26 Legal Entity: Edwards Ltd