Business Operations, Placement

Symphony Communication Services; Belfast City District; On-site; GBP 234,000 - 268,000; Full time

Benefits offered by this job

Mentorship and guidance

Hands-on ops experience

Networking opportunities

Career development

Job summary

Symphony Communication Services in Belfast seeks a motivated Business Operations Placement Student to join the operations team. You’ll gain hands-on experience in process improvement, project management, data analysis, and contributing to efficiency, scale, and growth.

This nine-month placement offers mentoring and exposure to regional sales strategies using AI, Salesforce, and DOMO data, plus opportunities to develop documentation and KPI reporting skills.

Qualifications

• Enrolled in a relevant degree program.
• Strong organization and attention to detail.
• Analytical mindset and eagerness to learn operations.
• Proficient in Excel and G-Suite; familiarity with data tools.
• Clear written and verbal communication.
• Experience in operations or project work is a plus.
• Able to work independently and with a team.
• Problem-solving skills to address inefficiencies.

Responsibilities

• Analyze business processes to identify optimization opportunities.
• Support regional sales strategy development using AI, Salesforce and DOMO data.
• Participate in planning, coordination, and tracking of projects.
• Collaborate with cross-functional teams to gather data for analysis.
• Create reports, presentations, and documentation for ops.
• Monitor KPIs and present findings to management.
• Contribute to process-improvement initiatives.
• Maintain accurate records related to business operations.

Skills

Analytical mindset

Strong organizational skills

Excellent written and verbal comms

Independent & collaborative work

Education

Enrolled in Business/Finance/Operations degree

Tools

Microsoft Excel

G-Suite

Salesforce

DOMO

Job description

About us @Symphony

Symphony stands as an AI-driven leader in communication and technology, powered by a synergy of interlinked platforms: messaging, voice, directory, and data analytics.

Reliable. Interlinked. Sophisticated.

Our advanced encryption technologies empower more than 1,400 global institutions to leverage AI effectively, uphold rigorous data security standards, manage intricate regulatory requirements, and refine their professional interactions.

Role Description:

As a Business Operations Placement Student, you’ll have the valuable opportunity to work closely with our operations team, gain insights into business processes, and contribute to the efficiency, scale, and growth of our organization.

Position Overview: We’re seeking a motivated and organized Business Operations Placement Student to join our team. This placement will provide you with hands-on experience in process improvement, project management, data analysis, and more.

Key Responsibilities:

• Assist in analyzing business processes to identify opportunities for optimization and streamlining.
• Support the build out of regional sales strategies utilizing AI, Salesforce and DOMO data.
• Participate in project management tasks, including planning, coordination, and tracking progress.
• Collaborate with cross-functional teams to gather data and information for operational analysis.
• Support the operations team in creating reports, presentations, and documentation.
• Help in monitoring key performance indicators (KPIs) and presenting findings to management.
• Contribute to the development and implementation of process improvement initiatives.
• Assist in maintaining accurate and organized records related to business operations.

Qualifications:

• Enrolled in a degree program related to Business Administration, Finance, Operations Management, or a related field.
• Strong organizational skills and attention to detail.
• Analytical mindset and an eagerness to learn about operational processes.
• Proficiency in Microsoft Excel, G-Suite, and other data analysis tools.
• Excellent written and verbal communication skills.
• Prior coursework or experience in business operations, project management, or process improvement is a plus.
• Ability to work both independently and collaboratively in a team environment.
• Problem-solving skills and the ability to identify and address operational inefficiencies.

Compensation: £14/hour

Duration : 9 months

Benefits:

• Gain hands-on experience in business operations and process improvement.
• Learn about project management, data analysis, and operational strategies.
• Receive mentorship and guidance from experienced operations professionals.
• Develop skills in communication, critical thinking, and problem-solving.
• Networking opportunities within the company and the operations field.
• Develop a strong understanding of Symphony’s products/services and its relevance in the marketplace.

Join us for an exciting placement that will kickstart your career.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.