Business Intelligence and Solutions, Placement

Symphony Communication Services; Belfast City District; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Hands-on BI experience

Mentorship from BI professionals

Networking across divisions

Develop analytical skills with modernツ

Exposure to enterprise tools

Job summary

Symphony Communication Services is seeking a data‑driven Business Intelligence & Solutions Placement Student to join our BI team. You will translate raw data into actionable insights by designing dashboards and auditing data integrity.

Collaborate with Sales, Product, and Engineering to gather reporting requirements and deliver analytical insights that support key business decisions and guide strategy.

Qualifications

• Pursuing a Bachelor’s or Master’s degree in Business Analytics, Data Science, Economics, Computer Science, or a related field.
• Solid proficiency in SQL querying and advanced Excel (pivot tables, complex formulas).
• Exposure to Python or R and strong analytical problem-solving skills.

Responsibilities

• Design, build, and maintain automated dashboards to track platform usage and key metrics.
• Identify inefficiencies in data reporting workflows and propose automated solutions.
• Conduct competitive analysis and market research to explore new opportunities.
• Collaborate with Sales, Product, and Engineering to gather requirements and deliver insights.
• Perform routine audits and data cleaning to ensure data integrity.

Skills

SQL

Excel

Python/R

Data analysis

Communication

Education

Bachelor’s or Master’s in related field

Tools

Python

R

Job description

About us @Symphony

Reliable. Interlinked. Sophisticated.

Symphony stands as an AI-driven leader in communication and technology, powered by a synergy of interlinked platforms: messaging, voice, directory, and data analytics.

Our advanced encryption technologies empower more than 1,400 global institutions to leverage AI effectively, uphold rigorous data security standards, manage intricate regulatory requirements, and refine their professional interactions.

Role Description

Symphony is seeking a data‑driven Business Intelligence & Solutions Placement Student to join our BI team. At Symphony, real‑time enterprise communication generates critical operational data that shapes our strategic direction. In this role, you will work at the intersection of data engineering, business strategy, and product development to translate raw data into actionable insights. You will collaborate with cross‑functional partners across Sales, Product, and Engineering to build dynamic dashboards, audit data integrity, and help guide key business decisions using analytics.

Key Responsibilities

• Data Analysis & Visualization: Assist in designing, building, and maintaining automated dashboards to track platform usage and key business metrics.
• Process & Workflow Optimization: Identify inefficiencies in current data reporting workflows and propose automated solutions to streamline data delivery.
• Market & Solution Research: Conduct competitive analysis and business research to help the Solutions team evaluate new vertical and market opportunities.
• Cross‑Functional Collaboration: Partner with Sales, Product, and Engineering teams to gather reporting requirements and deliver custom analytical insights.
• Data Hygiene & Auditing: Perform routine audits and data cleaning across internal databases to ensure high standards of data integrity and accuracy.

Qualifications

• Education: Currently pursuing a Bachelor’s or Master’s degree in Business Analytics, Data Science, Economics, Computer Science, or a related field.
• Core Technical Skills: Solid proficiency in SQL querying, advanced Excel capabilities (pivot tables, complex formulas), and exposure to programming languages like Python or R.
• Analytical & Problem‑Solving Mindset: Strong quantitative skills with a sharp eye for detail when identifying data trends, anomalies, and business opportunities.
• Communication & Collaboration: Excellent written and verbal communication skills, with the ability to translate complex data into clear insights for diverse stakeholders.
• Adaptability & Drive: Ability to manage multiple data projects simultaneously and thrive in a fast‑paced technology environment.

Compensation: £14/hour

Duration : 9 months

Benefits:

• Hands‑on experience in real‑world data engineering and business intelligence projects.

• Mentorship and guidance from experienced BI and data professionals.

• Opportunity to expand your analytical skill set and master modern enterprise tools.

• Networking opportunities across Sales, Product, and Engineering divisions.

• Develop a deep understanding of Symphony’s products/services and data ecosystem.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.