Business Operations Manager / Senior Associate, London

Alvarez & Marsal; Greater London; Presencial; GBP 65.000 - 90.000; Jornada completa

Descripción de la vacante

Alvarez & Marsal, a global consulting firm, is seeking an experienced operations professional to support Private Equity Performance Improvement in Europe. You will lead pipeline reporting, client relationship tracking, and cross-functional planning across pillars, sectors, and geographies.

The role involves coordinating with talent acquisition, practice development, and BD/Marketing teams to drive delivery and growth while managing multiple priorities in a fast-paced environment.

Formación

• Experience in financial reporting and consolidating multiple financial sources into single views.
• CRM experience to manage pipeline data and stakeholder communications.
• Advanced proficiency with Microsoft Office Suite and PowerBI.
• Fluency in written and spoken English.
• Capacity to thrive in a fast-paced, dynamic environment.
• Understanding of how professional services firms win work and manage pipelines.

Responsabilidades

• Pipeline management and business development reporting from origination to win/loss.
• Client and relationship coverage tracking sponsor and portfolio company relationships by MD, pillar and sector.
• Financial planning/forecasting against pillar/sector/geography targets.
• Talent acquisition: translating engagement demand into recruitment priorities and tracking hiring.
• Practice development: tracking BD/marketing goals, activities and spend against pipeline.
• Business Development & Marketing: coordinating with BD/Marketing teams on pursuit support.

Conocimientos

CRM software

Microsoft Excel

PowerBI

Financial reporting

English fluency

Educación

Degree/Equivalent

Herramientas

Microsoft Office

PowerBI

Descripción del empleo

Description

About Alvarez & Marsal

Alvarez & Marsal (A&M) is a global consulting firm with entrepreneurial, action- and results-oriented professionals. We take a hands-on approach to solving our clients' problems and helping them reach their potential. A&M is different by design: we give people ownership and impact from day one, fuel development through real opportunity, and provide direct access to leaders who invest in our growth. Our culture celebrates independent thinkers and doers who positively impact clients and shape our industry. Guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity, our collaborative, globally minded environment is why our people love working at A&M.

The Team

A&M’s Private Equity Performance Improvement (PEPI) in Europe. The PEPI team is a highly ambitious, fast growing team that helps organisations navigate complex business challenges, boost performance improvement, and maximize stakeholder value. It's a team of operators, consultants, and industry experts focused on unlocking value within the investment portfolios of private equity and corporate clients throughout the investment lifecycle — from pre-deal diligence through to post-deal transformation.

How you will contribute

The key reporting, growth and support processes would be:

Pipeline management and business development reporting – tracking opportunities from origination through proposal to win / loss, and reporting conversion and pipeline coverage against plan at the pillar / sector / geography level.

Client and relationship coverage – tracking private equity sponsor and portfolio company relationships by MD, pillar and sector to identify gaps and cross-pillar opportunities.

• Financial control to track and report on financial progress at the pillar / sector / geography level.
• Ad hoc reviews to support leadership meetings and decision making.

Financial planning / forecasting against pillar / sector / geography targets

• The candidate will work closely with well-established functions to consolidate into management meetings and decision agendas, elements of:
  

Talent acquisition – Translating engagement demand and near-term pipeline by pillar, sector and geography into recruitment priorities, and tracking hiring against plan.

Practice development – Tracking business development and marketing goals, activities and spend (events, sponsorships, thought leadership) against plan and against the pipeline and wins they generate.

Business Development & Marketing – Coordinating with the firm’s BD and Marketing teams on pursuit support, credentials, case studies and the events calendar.

People management – Capacity, utilisation and staffing, and the timetable and governance of performance, promotion and development cycles.

Qualification

• Educated to Degree level likely, but not essential with the right experience
• Must have experience in financial reporting and consolidating multiple financial sources into single views. A strong financial competency overall is essential
• Understanding of how professional services firms win work – pipeline stages, pursuit processes, pricing and conversion metrics. Exposure to private equity, transaction advisory or consulting is highly desirable
• Experience of using a CRM system to manage pipeline data, and of driving data quality and process discipline across senior stakeholders
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint. PowerBI) & MS Outlook
• Fluency in written and spoken English
• Prior experience in a similar operations role, ideally but not necessarily a professional services organisation.
• Capacity to thrive in a fast‑paced, challenging, and changing environment.
• Passionate about perfect execution and detail-oriented.
• Objective, fact-based approach to problem solving
• Strong organisational and communications skills.
• Demonstrated ability to manage multiple priorities.
• Self-starter; “Let’s Get it Done” attitude - willing to pitch in where needed.

Your journey at A&M

At A&M, professional growth is tied directly to performance, not tenure. Our people take on meaningful, hands‑on work supported by a performance development process that rewards contribution and fosters a culture of meritocracy. Stretch roles, evolving business needs, and firm growth create ongoing opportunities for ownership and building new skills, while direct access to senior leaders provides mentorship and real‑time coaching along the way. We also prioritize your wellbeing through comprehensive benefits and resources. Together, these elements create an environment where high‑performing professionals can continue to grow and advance from day one.