Business Operations Manager

Mane Contract Services; Pulborough; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid working

28 days annual leave

Pension up to 6%

Life assurance

Employee Assistance Programme

Free onsite parking

Wellbeing initiatives

Job summary

Mane Contract Services is seeking a Business Systems Manager to own the organisation's business systems landscape. You will drive digital transformation, optimise processes and lead ERP, reporting, and integration initiatives.

In this high-visibility role, you’ll partner with engineering, operations, projects, finance and IT to deliver tangible business value and technology strategy aligned with objectives. Hybrid working is offered with a focus on continuous improvement.

Qualifications

• Experience managing ERP or business systems in manufacturing/operational settings.
• Strong understanding of finance, supply chain, manufacturing, and project-based processes.
• Experience leading upgrades, integrations, and transformation initiatives.
• Excellent stakeholder management and vendor relationship skills.
• Proven analytical, problem-solving, and communication abilities.
• Ability to translate business requirements into practical technical solutions.

Responsibilities

• Lead and manage the organisation's ERP platform and broader application portfolio.
• Drive continuous improvement across business processes and systems.
• Develop system roadmaps, governance frameworks and technology strategies.
• Collaborate with stakeholders to identify operational challenges and implement solutions.
• Oversee upgrades, enhancements, integrations, reporting and data integrity.
• Manage relationships with software vendors, implementation partners and support providers.
• Champion automation, standardisation and digital transformation projects.
• Ensure systems are secure, reliable, scalable and aligned with business objectives.

Skills

ERP

Vendor management

Stakeholder management

Data analysis

Process improvement

Communication

Tools

Epicor ERP

PLM

CRM

SQL

Power BI

APIs

Job description

Business Systems Manager

Drive Digital Transformation. Enable Operational Excellence. Shape the Future.

An exciting opportunity has arisen for an experienced Business Systems Manager to take ownership of a growing organisation’s business systems landscape and play a pivotal role in driving operational efficiency, digital innovation, and business transformation.

This is a highly visible role, working across engineering, operations, projects, finance and IT to ensure technology solutions deliver real business value. With ERP at the heart of the organisation, you’ll lead system improvements, process optimisation, integrations, governance, and future technology strategy.

The Role

As Business Systems Manager, you will:

• Lead and manage the organisation's ERP platform and wider application portfolio
• Drive continuous improvement initiatives across business processes and systems
• Develop system roadmaps, governance frameworks, and technology strategies
• Work closely with stakeholders to identify operational challenges and deliver effective solutions
• Manage system upgrades, enhancements, integrations, reporting, and data integrity
• Oversee relationships with software vendors, implementation partners, and support providers
• Champion automation, standardisation, and digital transformation projects
• Ensure systems remain secure, reliable, scalable, and aligned with business objectives

What We're Looking For

You’ll ideally have:

• Proven experience managing ERP or business systems within a manufacturing, engineering, or operational environment
• Strong understanding of finance, supply chain, manufacturing, and project-based business processes
• Experience leading system upgrades, integrations, and transformation initiatives
• Strong stakeholder management and vendor relationship skills
• Excellent analytical, problem-solving, and communication abilities
• Experience translating business requirements into practical technical solutions

Desirable Experience

• Epicor ERP or similar enterprise platforms
• PLM, CRM, or engineering systems
• SQL, Power BI, reporting tools, or API integrations
• Experience within regulated or quality-focused manufacturing environments

About You

You are:

• Solutions-focused and pragmatic
• Organised and capable of managing multiple priorities
• A confident communicator across technical and non-technical teams
• Passionate about continuous improvement
• Collaborative, adaptable, and self-motivated

What's on Offer?

Excellent Work-Life Balance

• 37.5-hour working week
• Early finish every Friday
• Hybrid and flexible working arrangements
• 28 days annual leave
• Christmas shutdown
• Holiday purchase scheme
• Comprehensive Benefits Package
• Matched pension contributions up to 6%
• Income protection
• Life assurance
• Employee Assistance Programme including remote GP access
• Share incentive and savings schemes
• Electric vehicle salary sacrifice scheme
• Wellbeing initiatives and mental health support
• Gym membership discounts
• High street discount platform
• Recruitment referral scheme
• Ongoing professional development opportunities
• Free onsite parking
• Regular social and sporting activities

Security Clearance

Due to the nature of the business, applicants must be eligible to obtain UK Security Clearance. Successful candidates will be required to demonstrate the right to work in the UK and provide evidence of UK residency for the previous five years.

If you're passionate about leveraging technology to improve business performance and enjoy working at the intersection of systems, people, and process improvement, we'd love to hear from you