Business Operations Internship 2027 (Placement Year)

Softcat; Marlow; On-site; GBP 19,000 - 26,000; Full time

Job summary

Softcat is offering a 12‑month Business Operations Internship in Marlow or Manchester. Start date 5 July 2027 with relocation possible depending on role location.

You'll gain hands-on experience, lead on real projects, and build skills in communication, time management, prioritisation, organisation and teamwork. Join a collaborative team across Operations, Customer Services, Procurement, Logistics, Finance and HR, and experience a culture that values diverse perspectives and real impact on the

Qualifications

• Be an undergraduate student in your penultimate year studying in the UK/Ireland
• Eager to learn about the tech industry and gain hands-on experience
• Ability to develop and maintain relationships internally and externally

Responsibilities

• Join a specific team and take on meaningful responsibilities and duties
• Collaborate across departments to deliver top-tier service
• Build key skills like communication, time management, prioritisation, organisation and teamwork
• Work with other Softcat Interns on group projects
• Learn how your team and department contribute to Softcat's success

Skills

Communication

Time management

Prioritisation

Organisation

Teamwork

Education

Undergraduate student (penultimate year) in UK/Ireland

Job description

Are you a university student looking for a placement year in the tech industry?

Want to work somewhere where your ideas matter and you can make a real impact?

• Start date: 5 July 2027
• Duration: 12 months
• Salary: £22,000
• Location: Marlow or Manchester *relocation may be required depending on role location
• Applications close: 30 November 2026
• Video interview deadline: 20 December 2026
• Virtual Assessment Centre: 23 or 25 February 2027 (attendance at one date required)
• Final Interviews: March & April 2027

Join our Business Operations Internship Programme

Our Internship Programme is designed for students like you - curious, driven, and ready to explore the world of technology. Over 12 months you'll gain hands-on experience, lead on real projects, make a genuine impact on our organisation and build skills that will set you apart after graduation.

Check out some of our intern blogs via this link to learn more about a placement year at Softcat: Softcat Student Success Stories | Higherin

About The Business Operations Department

At Softcat, we prioritise teamwork and exceptional customer service. This wouldn't be achievable without the dedicated teams and departments within Business Operations, who work diligently behind the scenes to enhance our efficiency, streamline operations, and deliver world-class customer service.

The departments in our Business Operations area include Operations, Customer Services, Procurement, Logistics, Finance and People & Property (HR). Our past interns have worked in roles including Customer Service Intern, Finance Intern, Order Fulfilment Intern and Recruitment Intern.

As an Intern in the Business Operations area, you'll:

• Join a specific team and take on meaningful responsibilities and duties
• Collaborate and engage across departments to deliver top-tier service
• Build key skills such as communication, time management, prioritisation, organisation and teamwork
• Work with other Softcat Interns on exciting group projects
• Learning about your team and department and how they contribute to Softcat's success

What we're looking for:

• A current undergraduate University student studying in the UK/Ireland in your penultimate year, from any degree discipline
• Passionate about the tech industry and eager to learn
• Ability to develop and maintain relationships externally and internally
• The ability to use your own initiative and work independently or as part of a team
• Demonstrate an alignment to our Softcat values & inclusive culture

We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Hybrid working - 3 days in the office and 2 days working from home
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

How does our internship recruitment process work?

Our process consists of four stages, Application > One-Way Video Interview > Virtual Assessment Centre > Final Stage Panel Interview.

Initially we're reviewing you for our Business Operations area, assessing your Softcat fit, passion for this area and transferable skills. Once you reach our Assessment Centre's, we'll reveal the roles we have available for this year's placements. You'll then be given the opportunity to highlight your first choice, or we'll align you to where we think you'll make the most impact. You'll then interview specifically for your aligned role at your final stage panel interview.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.