Business Operations Associate - 6 month FTC

Native; Camden Town; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Pension contributions 5%

25 days off

Day off on your birthday

Share Options for all

Work from home set-up budget

Season Ticket Loan Scheme

Paid parental leave

Job summary

Native is hiring an Operations role in London with hybrid working (3 days in the office). The contract is 6 months, with a base salary of £40,000 per annum. You will support planning and delivery of internal initiatives, coordinating across sales, operations, delivery, tech, finance and people to drive results.

This is ideal for someone early in their career who wants a front-row view of how a scaling business makes decisions and builds partnerships across teams.

Qualifications

• 0 to 2 years' experience in a project coordination, project support, operations or similar role (internships and relevant uni or volunteering experience count).
• Strong organisation and attention to detail.
• Clear, concise writing: you can turn a messy meeting into five lines someone will actually read.
• Ability to juggle multiple tasks and shifting priorities.
• Discretion: you'll regularly handle confidential leadership information.
• Genuine curiosity about how businesses work, and the energy to learn quickly.
• A proactive, problem-solving attitude.

Responsibilities

• Keep a portfolio of cross-functional projects on track: set milestones, track progress against them, and raise it early when something slips.
• Turn conversations into action: capture decisions and actions from leadership and project meetings, then follow up with owners until things are done.
• Build strong working relationships with team leads across the business, and get the input, data and decisions each project needs.
• Help produce weekly and monthly leadership reporting, pulling data from our CRM and spreadsheets and turning it into a short, clear story.
• Learn how each part of Native works and spot where things connect, or break, between teams.
• Prepare agendas, briefing notes and short papers that help leaders make decisions.
• Over time, take ownership of smaller projects from start to finish.

Skills

Strong organisation

Attention to detail

Clear writing

Task prioritisation

Discretion

Curiosity about business

Proactive problem-solving

Experience in project coordination

Ability to work cross-functionally

Comfort with AI tools

Tools

Excel

Google Sheets

Job description

£40,000 per annum Operations London

Location: London Hybrid (3 days in the office)

Contract Duration: 6 months

native has been building for 10 years, but we're still very much a startup: fast-moving, ambitious, and building with intent. We're creating the infrastructure that connects students, Students’ Unions, universities, and advertisers through a managed marketplace.

Our goal is to deliver for students by increasing student engagement while enabling Students’ Unions to secure sustainable funding. For advertisers, we offer meaningful, measurable routes to student audiences. The more aligned these incentives are, the more defensible and scalable our business becomes.

The Opportunity

We're looking for someone who wants to learn how a whole business works, not just one corner of it.. You'll work with teams across the business, supporting the planning and delivery of internal initiatives. The heart of this role is relationships: building trust with teams across sales, operations, delivery, tech, finance and people, and getting things done through others with persistence and good humour.

This is a great fit for someone early in their career who is curious about everything, from commercial pipelines to logistics, and wants a front-row view of how a scaling company makes decisions.

What you’ll be working on

As a Business Operations Associate, you’ll be responsible for…

• Keep a portfolio of cross-functional projects on track: set milestones, track progress against them, and raise it early when something slips
• Turn conversations into action: capture decisions and actions from leadership and project meetings, then follow up with owners until things are done
• Build strong working relationships with team leads across the business, and get the input, data and decisions each project needs
• Help produce weekly and monthly leadership reporting, pulling data from our CRM and spreadsheets and turning it into a short, clear story
• Learn how each part of Native works and spot where things connect, or break, between teams
• Prepare agendas, briefing notes and short papers that help leaders make decisions
• Over time, take ownership of smaller projects from start to finish

What we’re looking for

You’ll bring vision, structure, and operational discipline to a fast-growing function. You know how to scale people-driven operations and balance commercial priorities with quality, compliance, and culture.

Specifically, you will bring:

• 0 to 2 years' experience in a project coordination, project support, operations or similar role (internships and relevant uni or volunteering experience count)
• Strong organisation and attention to detail
• Clear, concise writing: you can turn a messy meeting into five lines someone will actually read
• Ability to juggle multiple tasks and shifting priorities
• Confident using AI tools and collaboration and project tools; quick to identify and learn new ones
• Highly organised, with a good eye for detail and the ability to juggle several projects at once
• Discretion: you'll regularly handle confidential leadership information
• Genuine curiosity about how businesses work, and the energy to learn quicklyA proactive, problem-solving attitude

Nice to have

• A project management qualification or interest in one
• Experience in a startup, tech, media or marketing environment
• Basic data and reporting skills (Excel / Google Sheets)

Whats in it for you

Base Salary: £40,000 per annum

London Hybrid - 3 days in office

Pension contributions of 5%

25 days off (excluding bank holidays)

Day off on your birthday

Share Options for all

Work from home set-up budget

Season Ticket Loan Scheme

Paid maternity, paternity, adoption or shared parental leave

Equal Opportunity Statement

We are actively creating an equitable environment for everyone at native to thrive.

Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at native. At native, we embrace diversity in all of its forms and foster an inclusive environment for all people to do the best work of their lives with us.