Business Operations Assistant - 6 month Fixed Term Contract

Opencast | B Corp™; Newcastle upon Tyne; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

7% employer pension contribution

Discretionary bonus

25 days’ holiday

Job summary

Opencast, a growing tech consultancy, seeks a Business Operations Assistant to support the Newcastle HQ. You’ll balance front-of-house tasks with admin duties, help run the office smoothly, and contribute to inclusive workplace initiatives. The role is a 6-month fixed-term contract.

Good computer skills are essential; travel between hub locations may be required. You’ll engage with visitors, suppliers, and internal teams to foster a welcoming, efficient environment.

Qualifications

• Good computer skills are essential.
• Able to act as first point of contact and manage documents.

Responsibilities

• Be the first point of contact for visitors and callers, creating a positive impression.
• Support day-to-day running of the Newcastle HQ, keeping the workplace clean, organised and well-equipped.
• Carry out administrative tasks such as managing documents, coordinating suppliers, and supporting business operations processes.
• Assist with the planning and delivery of events, including occasional evening cover.
• Contribute to wider initiatives such as STEM workshops, work experience placements, and cross-team collaborations.
• Work with the Business Operations team to deliver seamless workplace and operational support.

Skills

Administrative support

Customer service

Event coordination

Microsoft Office

Tools

Microsoft Teams

Job description

Are you looking for work that makes a difference? Do you want to work with people who learn and grow together?

If so, Opencast could be the place for you. We’re a growing tech consultancy that creates user-centred solutions with purpose for our clients in government and business.

The role

The Business Operations Assistant supports the smooth running of Opencast’s Newcastle HQ, ensuring the office provides a welcoming, efficient and professional environment for colleagues and visitors. The role balances front-of-house responsibilities with administrative support and contributes to wider initiatives that make our workplaces engaging and inclusive.

This is a 6-month fixed term contract.

You don't need to have demonstrated all the experience, but good computer skills are essential.

In your CV and interview, please show how you have:

• Act as the first point of contact for visitors and callers, creating a positive and professional first impression.
• Support the day-to-day running of the Newcastle HQ, ensuring the workplace is clean, organised and well-equipped.
• Carry out administrative tasks such as managing documents, coordinating suppliers, and supporting business operations processes.
• Assist with the planning and delivery of events, including occasional evening cover.
• Contribute to wider initiatives including STEM workshops, work experience placements, and cross-team collaborations with Marketing and Internal Communications.
• Work closely with the wider Business Operations team to deliver seamless workplace and operational support.

What we offer

• A competitive package including a 7% employer pension contribution, share options, and a discretionary bonus.
• You’ll also benefit from 25 days’ holiday and access to 3 annual “life happens” days to support unexpected situations.
• We provide wellbeing support, ongoing professional development, volunteering opportunities, and the chance to be part of a genuinely supportive team.

Where you’ll work

Due to the nature of this role, you'll primarily be based full time at our HQ in Newcastle upon Tyne, with occasional travel between our hub locations as part of the role. Applicants should be able to travel when needed to support business activities and team collaboration.

We include you

We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all.

Interview

Interviews will be conducted via Microsoft Teams. We’re happy to make adjustments to support your needs.