Business Operations Analyst

PC Emergency Room LLC; Leatherhead; Hybrid; GBP 58,000 - 72,000; Part time

Job summary

Join a rapidly growing company as a Business Operations Analyst in Leatherhead. In this exciting role, you will support business operations by managing critical metrics, collaborating cross-functionally, and driving strategic insights that influence decision-making. This position offers a hybrid working model, competitive salary, and opportunities for professional development within a supportive and dynamic environment.

Benefits

Private health and dental cover

25 days annual leave plus bank holidays

Collaborative workdays in London's office

Qualifications

• In-depth experience in business or strategy analysis.
• Hands-on experience with BI tools.
• Strong capabilities in working with large datasets.

Responsibilities

• Manage operations and strategy metrics, delivering reports on KPIs.
• Collaborate to generate performance dashboards for executive levels.
• Support in the creation of strategic committee packs.

Skills

Business analysis

Data analysis

Collaboration

Problem-solving

Education

Degree in a related field

Tools

PowerBI

Tableau

Job description

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Role

Business Operations Analyst Leatherhead, Surrey Why work for us? We are a growing company and this is an exciting new position that will provide support to the Head of Business Operations and the People Operations Senior Leadership Team. Youll be comfortable within an environment of fast paced change and growth, providing valuable insights that will help to inform business decisions. Competitive salary up to £71500 per annum A workplace pension scheme Hybrid working, with collaborative days in our Leatherhead or London office 25 days annual leave (plus bank holidays), with options to purchase and sell up to 5 days holiday per year (pro rata) Private health and dental cover Support and investment in your personal development 24/7 access to Employee Assistance Programme and Mental Health First Aiders What we do Premium Credit is the leading provider of insurance premium finance and a range of annually charged services, including tax, regulatory and accountancy fees, sports season tickets, memberships and school fees in the UK and Ireland. We are a multi award winning business lending more than £4.5 billion to over 2.5 million customers through a network of almost three thousand partners- and growing. We are a successful business with a Trustpilot rating of 4.5, a Net Promoter Score of +78, a Glassdoor rating of 4.4 and a Silver Sustainability medal. The Role This is an exciting time of growth for us, and we are hiring a Business Operations Analyst to help us continue this success. This is a great opportunity to develop a varied and rewarding career with a company that invests in, recognises and rewards its people. Reporting to the Head of Business Operations, youll own and manage key operations and strategy metrics, delivering regular reporting on progress against KPIs and other status to influence decision making. You will also:

• Collaborate with analysts across the business to consolidate or generate performance dashboards that will be viewed at Executive and Head of Department level
• Be proactive in identifying opportunities that will improve business reporting, influencing the roadmap for BI and MI
• Support the Head of Business Operations in the creation of strategic committee packs and communication material
• Collaborate cross functionally to problem solve and work through trade-offs, identifying barriers
• Advocate quality outcomes for customers and internal users
• Lead or contribute to initiatives across data analysis and management information, championing best practice and continuous improvement Who we are looking for If youre an individual who thrives in a fast-paced environment, able to work collaboratively with others and are looking to make a difference, this is a brilliant opportunity to advance your career to the next level with our sector-leading company. At Premium Credit, you will be supported to develop and expand your skills, knowledge and experience. To be successful as our Business Operations Analyst, you will have in depth experience within business or strategy analysis (ideally within the finance industry). You will also have
• Hands on experience of business intelligence tools such as PowerBI, Tableau
• Experience of working with large data sets
• The ability to operate in an agile test and learn manner
• Able to provide accurate and clear information to guide stakeholders to make decisions
• A natural solutions focussed mindset, youre tenacious in pursuing solutions
• Experience of working within an organisation undergoing rapid and extensive change We are committed to providing reasonable adjustments or accommodations for applicants, so if you need assistance or support during the recruitment process, please let us know on the application form or by sending an email to If you are made an offer of employment you will be required to prove your eligibility to work in the UK before you start work. You must reside in the UK from the start date of this role; unfortunately we are unable to provide visa sponsorship at this time. To ensure you can work from home efficiently you will be asked to provide your internet speed at the application stage. Premium Credit are an equal opportunities employer with a strong and passionate commitment to Diversity, Equality and Inclusion in the workplace. We welcome applications from all sections of the community and encourage people from all backgrounds to apply. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. We are open to part-time working and job share. By submitting your application, you agree that Premium Credit may collect your personal data for recruiting and related purposes. To view our Privacy Notice please go to

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Consulting

• Industries

  Operations Consulting

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