Business Operations Analyst

Jobtailor; Greater London; On-site; GBP 32,000 - 46,000; Full time

Job summary

Jobtailor is seeking a Graduate Operations professional to own day-to-day BAU processes within our growing business in Greater London. You will help build policies and controls, support audits, and work with our security and HR teams to manage access and onboarding.

This role offers exposure to international expansion efforts and cross-functional collaboration. Ideal candidates are highly motivated, detail-oriented, and eager to learn the financial technology and capital markets landscape, with

Qualifications

• Graduate candidate with strong motivation to take on new challenges.
• Ability to deliver multiple workstreams under pressure while staying detail-focused.
• Desire to learn about financial technology and capital markets.
• Excellent communication across levels of seniority.
• Experience with Microsoft Office and adopting new workplace tech.
• Proactive approach to workload management and ownership.

Responsibilities

• Take ownership of day-to-day BAU processes and functions within business operations
• Build and maintain policies, procedures and controls required to run and scale the business effectively
• Support external audit engagements and certification processes
• Work with the internal security team to control access to company resources
• Support customer onboarding and due diligence processes
• Manage procurement for future employees, liaising with HR, hiring managers and Internal IT Support
• Support employee onboarding and offboarding processes with HR
• Build foundations to scale the business across geographical locations and market verticals
• Contribute to KPIs and metrics for the operations department
• Work with the wider FINBOURNE team to execute business strategy
• Drive operational aspects of international expansion to the US and APAC and expansion of distribution channels

Skills

Operational management

Policy development

Audit support

Employee onboarding

Attention to detail

Proactive workload management

Learning mindset

Education

Relevant degree or equivalent qualification

Tools

Microsoft Office Suite

MS PowerApps

Job description

• Take ownership of day-to-day BAU processes and functions within business operations
• Build and maintain policies, procedures and controls required to run and scale the business effectively
• Support external audit engagements and certification processes
• Work with the internal security team to control access to company resources
• Support customer onboarding and due diligence processes
• Manage procurement for future employees, liaising with HR, hiring managers and Internal IT Support
• Support employee onboarding and offboarding processes with HR
• Build foundations to scale the business across geographical locations and market verticals
• Contribute to KPIs and metrics for the operations department
• Work with the wider FINBOURNE team to execute business strategy
• Drive operational aspects of international expansion to the US and APAC and expansion of distribution channels

Requirements

• Graduate candidate
• Highly motivated with a desire to take on new challenges and operate outside of comfort zone
• Ability to deliver multiple workstreams under pressure whilst maintaining attention to detail
• Desire to learn and expand knowledge of the financial technology industry and capital markets
• Excellent communication skills with people of varying levels of seniority
• Experience working with Microsoft Office suite
• Ability to quickly learn and utilise new workplace technologies such as MS PowerApps
• Proactive approach to managing workload and willingness to take ownership of deliveries
• Relevant degree or equivalent qualification

Core Competencies

Demonstrates strong operational management capabilities, including ownership of business processes, policy development, and support for audit engagements. Proficient in managing employee onboarding, procurement, and contributing to business strategy execution across geographical markets.

Highest-signal resume keywords

• Business Operations Management
• Policy Development
• Audit Support
• Employee Onboarding
• Microsoft Office Suite

Hard Skills

• Business Process Management
• Policy Development
• Audit Engagement Support
• Procurement Management
• KPI Contribution

Soft Skills

• Excellent Communication
• Attention to Detail
• Proactive Work Management
• Motivation to Learn

Certifications & Qualifications

• Relevant Degree or Equivalent Qualification

Industry Keywords

• Financial Technology
• Capital Markets
• International Expansion
• Customer Onboarding
• Due Diligence

Tools & Technologies

• Microsoft Office Suite
• MS PowerApps