Business Operational Support Officer

Enfield Council; Enfield; Hybrid; GBP 37,000 - 39,000; Full time

Benefits offered by this job

LGPS pension

32 days annual leave

Hybrid/remote work

Season ticket loan

Training and development

Employee Assistance Programme

Health and leisure discounts

Sabbatical for social workers

Job summary

Enfield Council is seeking two full-time Business Operational Support Officer positions within Children Services. You will perform statutory admin tasks, support complex meetings, and work closely with the Business Operations team to ensure efficient service delivery.

The role requires good IT skills (Word, Excel) and familiarity with the Children Services Database (Liquid Logic preferred). A can-do attitude and commitment to Enfield’s behaviours are essential.

Qualifications

• Experience in providing administrative support in a busy service area.
• Ability to arrange and minute complex meetings and panels.
• Proficient in Word, Excel and database input.
• Experience with Children Services databases is advantageous.

Responsibilities

• Undertake statutory daily administrative tasks to set timescales and high quality.
• Prepare for meetings and panels, including minute taking and follow-up work.
• Collaborate with managers and colleagues to ensure smooth service delivery.
• Support in other administrative tasks as required by the team.

Skills

Administrative skills

Minute taking

Team collaboration

IT literacy

Tools

Liquid Logic

Word

Excel

Job description

Reference Number: PEO-002836

Salary: Scale 6 £36,693 - £38,937

Advert closing date: 21/10/2026

Department: People

Location: Thomas Hardy House

Contract type: Permanent

Division: Children and Families Services

Hours Per Week: 36

Contract End Date: Not specified

Interview Date: Not specified

Job Description

An exciting opportunity has arisen for x2 full-time 36-hour Business Operational Support Officer roles within Children Services. The post will sit under the Children Services Business Operations team who provide support to a variety of internal and external customers across the council.

As a Business Operational Support Officer, you will undertake statutory daily administrative tasks to specific timescale and to the highest of quality. It is important that you have a good level of IT Knowledge in Word, Excel, and inputting into a database system. Prior knowledge of working with the Children Services Database, Liquid Logic, would be an advantage.

The desired candidates will have a good knowledge of administrative skills including support on complex meetings and panels, including the preparation of these meetings, minute taking and post meeting work along with other administrative tasks, working collaboratively with managers and colleagues in all areas of the service to ensure services run smoothly and efficiently.

Accuracy, organisational skills and the ability to work positively within a team are crucial skills required for this job. We are looking for candidates who have can-do attitude with an understanding and commitment to Enfield’s core behaviours.

Information processed and heard within Children’s Services can be highly sensitive and at times includes distressing content. For this reason, it important to consider this before applying.

If you believe you have the appropriate experience and can meet challenging deadlines, deliver a high-quality service, and have the ability to develop excellent working relationships we would like to hear from you.

Enfield continues to be a great place to work, the Business Operational Support Officers positions offers many learning opportunities, from the range of online training courses, workshops and job shadowing focus sessions with the Business Operations Service Manager, the positions will have a blend of remote and office-based working when business needs allow.

For an informal discussion, please contact Sherry Salih, Team Manager for Business Operational Services, via email [e-mail] or call0208-132-2731.

If you have any difficulties accessing this information, please contact Oley Taal Recruitment & Onboarding Advisor on 0208 132 1318 or [e-mail]

Enfield’s Social Care Centre of Excellence confirms our commitment to creating and maintaining an environment for new and existing staff to be the best and deliver high quality social work to our most vulnerable children and young people. It brings our recruitment, professional development and support into the one portal for social care staff to see what we have to offer and how we are supporting them to continue to learn and develop on a professional basis. For more information please visit https://new.enfield.gov.uk/centreofexcellence/about-us/

“This authority is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment”.

Why it's great to work for Enfield Council

• An excellent pension through the Local Government Pension Scheme (LGPS).
• Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
• A blend of remote and office based working for most roles.
• Interest free season ticket loan repayable over three or ten months.
• Career development and learning experiences from a range of training courses and learning methods.
• Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
• Health and leisure discounts and tax-free bikes for work.
• 1 month's paid sabbatical for registered Social Workers working in Children’s Social Care.

We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working.

If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.

Certain posts in the Council are ‘politically restricted’ which means that staff employed in these posts may not undertake political activities either in or outside the workplace and therefore if candidates are affiliated with any political party, we may not be able to proceed with their application.