Business Manager to the Chief Operating Officer

Imperial College Healthcare NHS Trust; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Imperial College Healthcare NHS Trust is seeking a proactive Business Manager to support the Chief Operating Officer. This role offers an opportunity to work in a dynamic environment and to contribute directly to the effectiveness of the leadership team. Candidates should be organised, skilled in stakeholder management, and ready to tackle challenging tasks in a fast-paced healthcare landscape.

Benefits

Career development

Flexible working

Wellbeing support

Staff recognition scheme

Qualifications

• Extensive experience in a senior PA/Executive Assistant role.
• Experience in complex diary management and arranging meetings.
• Excellent PowerPoint skills.

Responsibilities

• Provide comprehensive, direct support to the Chief Operating Officer.
• Manage and prioritise the chief operating officer's diary.
• Prepare impactful briefings and presentations.

Skills

Organisational skills

Communication skills

Customer care skills

IT skills

Education

Relevant first degree or equivalent qualification

Tools

Microsoft Office

Job description

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Fulfil your potential in hospitals that make history:

Charing Cross, Hammersmith, St Mary's, Queen Charlotte's & Chelsea and Western Eye.

With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.

We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.

We have a rich heritage and an ambitious vision for the future of our patients and local communities.

With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.

We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.

Job overview

Thank you for your interest in the exciting role of Business Manager to the Chief Operating Officer here at Imperial College Healthcare NHS Trust. This is a fantastic opportunity to step into a pivotal position at the heart of one of the UK's most dynamic and forward-thinking NHS trusts.

This role is both rewarding and challenging - perfect for someone who thrives on variety, pace, and purpose. You'll be working directly with the Chief Operating Officer, and the wider operational leadership team, helping shape the future of our services while ensuring we continue to deliver outstanding care to the communities we serve.

We are looking for someone who is highly organised, curious, confident working with senior stakeholders, and excited about getting involved in work that really matters. You'll need to be calm under pressure, quick to learn, and eager to get stuck in - whether it's leading a project, turning data into action, or helping us navigate the demands of a fast-moving healthcare environment.

In this role, you'll provide high-level, proactive support to the COO - from managing competing diary priorities, to preparing impactful briefings and presentations, and helping ensure day-to-day operations run smoothly.

At Imperial, we live by our values - Expert, Kind, Collaborative, Aspirational. If you're ready to make a difference, grow your career, and be part of an exceptional team driving operational excellence across our Trust, we'd love to hear from you.

Main duties of the job

• To provide comprehensive, direct and proactive support to the chief operating officer.
• To ensure the chief operating officer is briefed for meetings, proactively following up actions and helping them to be effective in the full range of their roles and duties.
• Fulfilling a comprehensive executive support manager role, including administrative, secretarial and briefing support, managing the office efficiently and leading on developing briefing packs and presentations as well as managing and prioritising the chief operating officer's diary.
• Providing an environment which promotes effective working relationships with partner organisations and other parties, representing the chief operating officer to appropriate internal and external stakeholders.

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.

Person specification

Education/ Qualifications

Essential criteria

• Relevant first degree or equivalent qualification / experience

Desirable criteria

• Completion of project management skills course

Experience

Essential criteria

• Extensive experience of working in a senior PA/Executive Assistant role, including complex diary management and arranging meetings
• Attending board or management meetings to record and chase actions, including preparation of agendas
• Using a wide range of IT office systems including excellent PowerPoint skills
• Working effectively as part of a team

Desirable criteria

• Experience of working in the NHS
• Experience of supporting an Executive Director

Skills/Knowledge/Abilities

Essential criteria

• Strong customer care skills
• Excellent IT skills including proficiency with Microsoft Office packages
• Excellent verbal and written communication skills, including a good telephone manner
• Exceptional organisational and time management skills

Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process. If you are shortlisted you will be contacted by email and text message (if you provide a mobile contact number).

Employer certification / accreditation badges

Documents to download

• Job Description (PDF, 334.6KB)
• Functional Request Form (PDF, 472.6KB)
• Our Strategy 2023-25 (PDF, 230.4KB)