Business Manager

Searchlight Ventures Ltd; Banbury; On-site; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Competitive salary package

28 days holiday

Private medical insurance

Workplace pension scheme

Employee assistance programme

Free cinema tickets for friends and 가족

Job summary

The Light is seeking an experienced Business Manager to lead a busy venue in Banbury. You will oversee day-to-day operations, drive guest satisfaction, and ensure brand standards are met while optimizing revenue and costs.

You will manage a multi-site operational team and partner with head office to deliver consistent guest experiences. You will apply strong financial and operational acumen, implement data-driven decisions, and ensure compliance with health & safety regulations.

Qualifications

• Proven leadership in hospitality or leisure environments.
• Experience managing large teams in high-volume settings.
• Strong financial and operational acumen with P&L oversight.
• Data-driven decision making and KPI tracking.
• Proficiency with POS systems and hospitality platforms.
• Solid understanding of F&B operations, stock control, and scheduling.
• Knowledge of health, safety and food hygiene regulations.

Responsibilities

• Lead day-to-day venue operations to ensure smooth running.
• Maintain brand standards and guest experience at a high level.
• Drive footfall, increase spend and revenue through local marketing and planning.
• Manage full P&L with focus on costs, labour, and energy use.
• Recruit, develop and coach a high-performing management team.
• Document and review operational processes for efficiency and compliance.
• Collaborate with head office to align with company goals.

Skills

Leadership

Team management

P&L management

Financial acumen

Data-driven decisions

POS systems

Fourth Hospitality

F&B operations

Health & safety

Tools

POS systems

Fourth Hospitality

Job description

We are The Light, providing a unique immersive experience that surprises and delights our guests across 14 locations in the UK. We offer a wide range of activities; cinema, bowling, karaoke, darts, mini golf, climbing walls, bars, and kitchens – we have it all!

As our business continues to grow, we are seeking an experienced and driven Business Manager to lead the team and oversee the day-to-day operations of one of our dynamic venues. This is a fantastic opportunity for an ambitious hospitality professional with a strong operational background and a passion for delivering exceptional guest experiences.

Key Responsibilities:

• Lead all aspects of day-to-day business operations, ensuring a smooth and efficient running of the venue


• Deliver consistently high standards of guest experience by implementing and maintaining brand standards


• Drive footfall, increase average spend, and maximise revenue through effective local marketing and strategic planning


• Manage the venue’s full P&L, with a strong focus on cost control, labour management, and energy usage


• Recruit, develop, and coach a high-performing management team and wider operational staff


• Ensure operational processes are fully documented, trained, and regularly reviewed for efficiency and compliance


• Collaborate with head office departments to align venue operations with company objectives and brand expectations

About You:

• Proven track record in a leadership role within a multi-offer hospitality or leisure environment is essential


• Proven ability to manage large teams in a high-volume, fast-paced settings


• Commercially astute with strong financial and operational acumen


• Experience with full P&L management and data-driven decision-making


• Proficient in business systems, including POS and platforms such as Fourth Hospitality


• In-depth understanding of food and beverage operations, stock control, and staff scheduling


• Excellent knowledge of health & safety and food hygiene regulations


• A strategic and analytical mindset, with a hands on leadership style and strong attention to detail

What’s in it for you:

• Competitive salary package


• 28 days holiday


• Private medical insurance


• Workplace pension scheme


• Employee assistance programme


• Free cinema tickets for friends and family


• Ongoing training and career development opportunities


• Employee discounts across all Light venues


• The opportunity to be part of an exciting and growing business