Business Management System Coordinator

Gerrell & Hard Ltd.; Farnham; On-site; GBP 42,000 - 62,000; Full time

Job summary

Gerrell & Hard Ltd. in Farnham, Surrey, UK, is seeking a Business Management System Coordinator to join the Operational Excellence & Quality team.

You will support the maintenance and continual improvement of the company's integrated management system and help embed new standards across the business. Working across quality, environmental, information security and health & safety standards such as ISO 9001, IATF 16949, ISO 14001, TISAX and ISO 45001, you will prepare materials for reviews,

Qualifications

• Degree in Engineering or numerate/scientific discipline, or equivalent relevant experience.
• Strong knowledge of management system and regulatory standards.
• Experience developing and implementing new processes.
• Experience conducting internal audits.
• ISO 9001:2015 Internal Auditor qualification/certificate.
• Good understanding of process efficiency and KPI management.

Responsibilities

• Maintain and continually improve the integrated management system.
• Support updates to the management system as new standards and requirements are introduced.
• Support implementation of new standards, currently with a particular focus on TISAX, ISO 21434 and ISO 45001.
• Prepare materials and information for Management Review Meetings.
• Conduct internal audits, primarily against ISO 9001 and IATF 16949.
• Support process efficiency and KPI management.
• Track and support the closure of non-conformities, including checking content, chasing updates and escalating where necessary.
• Support customer support activities, including returns, investigations and 8D facilitation.
• Coordinate aspects of health & safety activity, including ensuring relevant forms, certificates and supporting evidence are maintained.
• Support other quality, operational excellence and business improvement activities as required.

Skills

Internal audits

Process improvement

KPI management

Technical communication

Education

Engineering degree or numerate discipline

Job description

Business Management System Coordinator
Farnham, Surrey, UK

Drive Innovation Through Operational Excellence

A leading technology company is developing innovative solutions that are helping shape the future of sustainable transport and mobility.
With a growing team of talented specialists working across the organisation, the company is driven by innovation, collaboration and a commitment to developing technology that enables more efficient, sustainable and high-performing solutions.

We are now seeking a Business Management System Coordinator to join the Operational Excellence & Quality team in Farnham.

The Role

As Business Management System Coordinator, you will support the maintenance and continual improvement of the company's integrated business management system, while helping introduce and embed new standards and processes across the organisation.
The role will involve working across a range of quality, environmental, information security, functional safety and health & safety standards, including:

• ISO 9001
• IATF 16949
• ISO 14001
• TISAX / ISO 27001
• ISO 26262
• ISO 21434
• ASPICE
• ISO 45001

Reporting to the Operational Excellence and H&S Manager, you will play an important role in ensuring the management system remains effective, compliant and aligned with business objectives.

Key Responsibilities

• Maintain and continually improve the integrated management system.
• Support updates to the management system as new standards and requirements are introduced.
• Support implementation of new standards, currently with a particular focus on TISAX, ISO 21434 and ISO 45001.
• Prepare materials and information for Management Review Meetings.
• Conduct internal audits, primarily against ISO 9001 and IATF 16949.
• Support process efficiency and KPI management.
• Track and support the closure of non-conformities, including checking content, chasing updates and escalating where necessary.
• Support customer support activities, including returns, investigations and 8D facilitation.
• Coordinate aspects of health & safety activity, including ensuring relevant forms, certificates and supporting evidence are maintained.
• Support other quality, operational excellence and business improvement activities as required.

About You

We are looking for someone who combines strong technical knowledge with excellent communication and organisational skills.

You will ideally be:

• Highly motivated, detail-oriented and comfortable taking both a strategic and pragmatic approach.
• A strong communicator with excellent written and verbal communication skills.
• Collaborative and able to build effective relationships across different teams.
• Analytical, with strong problem-solving and process improvement capabilities.
• Tenacious, confident and able to negotiate effectively.
• Proactive, with a positive can-do attitude.
• Comfortable working independently while contributing effectively as part of a wider team.
• Committed to transparency, accountability and the highest standards of personal and professional integrity.

Essential Experience & Qualifications

• Degree in Engineering or another numerate/scientific discipline, or equivalent relevant experience.
• Strong knowledge of management system and regulatory standards.
• Experience developing and implementing new processes.
• Experience conducting internal audits.
• Minimum ISO 9001:2015 Internal Auditor qualification/certificate.
• Good understanding of process efficiency and KPI management.

Desirable Experience

• IATF 16949 Internal Auditor training.
• Experience supporting Health & Safety management systems.
• Relevant Health & Safety qualifications.
• Knowledge or experience of one or more of the following:

• IATF 16949
• ISO 14001
• TISAX
• ISO 26262
• ISO 21434
• ASPICE
• ISO 45001

Why Join?

This is an opportunity to join an innovative technology company working on solutions that contribute to the future of sustainable transport and mobility.

You will work alongside talented experts who value new ideas, encourage challenge and collaboration, and give people the opportunity to make a meaningful contribution to an innovative and growing organisation.