Business Intelligence Analyst

Page Personnel; Lichfield; On-site; GBP 36,000 - 60,000; Full time

Job summary

Page Personnel in the United Kingdom is seeking a commercially focused and highly analytical Business Performance/Business Intelligence Analyst to deliver insight, performance reporting and KPI analysis across the organisation. You will turn customer, revenue and commercial data into actionable recommendations to support decision making.

You will collaborate with Finance, Operations, Marketing and Business Development, own executive reporting, forecast accuracy and data quality initiatives, and

Qualifications

• Proven experience in analytical, business performance, commercial insight or strategy role.
• Experience producing executive-level reporting and performance commentary.
• Strong capability with large datasets and a track record of identifying actionable insights.
• Advanced Microsoft Excel skills and strong problem-solving ability.

Responsibilities

• Produce monthly, quarterly and ad-hoc performance reporting with executive commentary.
• Maintain and enhance KPI reporting, identifying trends, risks and opportunities.
• Analyse customer segments, behaviour, retention and marketing ROI.
• Lead traffic and revenue forecasts for budgets and reforecasts.
• Develop Power BI dashboards and automate reporting processes.

Skills

Analytical experience

Executive reporting

Stakeholder management

Power BI dashboards

Excel advanced

Tools

SQL

Databricks

Power BI

Job description

• Opportunity to join a major UK infrastructure organisation
• Opportunity to enhance Business Intelligence across multiple functions

About Our Client

Major UK Infrastructure organisation

Job Description

This Major UK Infrastructure organisation is looking for a commercially focused and highly analytical Business Performance / Business Intelligence Analyst to deliver high-quality insight, business / commercial intelligence, analysis and performance reporting across the organisation. You will turn customer, revenue and commercial data into clear, actionable recommendations that support effective decision making.You will regularly interact with stakeholders across Finance, Operations, Marketing and Business Development. You will take ownership of executive reporting, KPI analysis, forecasting and financial modelling, while helping to improve reporting processes, data quality and analytical capability.Key Responsibilities:

• Produce monthly, quarterly and ad-hoc performance reporting, including clear executive-level commentary.
• Maintain and enhance KPI reporting, identifying trends, risks and opportunities affecting business performance.
• Analyse customer segments, behaviour, frequency, retention and conversion, as well as marketing and commercial initiatives.
• Lead the development of traffic and revenue forecasts for annual budgets and periodic reforecasts.
• Maintain financial models and produce scenario and sensitivity analysis to quantify potential impacts.
• Act as an analytical partner to colleagues across Finance, Operations, Marketing and Business Development.
• Develop Power BI dashboards, improve reporting processes and identify opportunities to automate routine activity.
• Complete data validation, reconciliation and quality assurance, investigating anomalies and root causes.

Key Skills & Experience:

• Proven experience in analytical, business performance, commercial insight or strategy role.
• Experience producing executive-level reporting and performance commentary.
• Strong capability with large datasets and a track record of identifying actionable insights.
• Advanced Microsoft Excel skills, strong problem-solving ability and excellent attention to detail.
• The ability to explain complex analysis clearly and confidently to senior stakeholders.
• Strong stakeholder management, business partnering and prioritisation skills.
• Experience within transport, infrastructure, customer-facing or regulated industries.
• Knowledge of customer lifecycle, retention, customer value or marketing ROI methodologies.
• Experience using SQL, Databricks or a similar development platform.
• Experience developing dashboards in Power BI or a similar tool.
• Experience improving or automating reporting processes.

The Successful Applicant

• Proven experience in analytical, business performance, commercial insight or strategy role.
• Experience producing executive-level reporting and performance commentary.
• Strong capability with large datasets and a track record of identifying actionable insights.
• Advanced Microsoft Excel skills, strong problem-solving ability and excellent attention to detail.
• The ability to explain complex analysis clearly and confidently to senior stakeholders.
• Strong stakeholder management, business partnering and prioritisation skills.
• Experience within transport, infrastructure, customer-facing or regulated industries.
• Knowledge of customer lifecycle, retention, customer value or marketing ROI methodologies.
• Experience using SQL, Databricks or a similar development platform.
• Experience developing dashboards in Power BI or a similar tool.
• Experience improving or automating reporting processes.

What's on Offer

Opportunity to join a major UK infrastructure organisationOpportunity to enhance Business Intelligence across multiple functions

Business Intelligence Analyst Lichfield, England