Business Energy Helper

Octopus Group; Liverpool; On-site; GBP 80,000 - 100,000; Full time

Job summary

Join a forward-thinking company that is transforming the energy market! As a Business Energy Helper, you'll engage directly with small businesses, promoting renewable energy solutions and enhancing customer experiences. This role offers a unique opportunity to be at the forefront of energy innovation while working with a passionate team. You'll have the chance to share your insights to shape new products and services, ensuring a positive impact on your clients. If you're self-motivated and eager to make a difference, this is the perfect role for you!

Qualifications

• Ability to self-motivate and work autonomously is essential.
• Previous B2B experience or energy industry knowledge is advantageous.

Responsibilities

• Communicate with small business owners about renewable energy benefits.
• Engage customers through visits, events, and expos.

Skills

Self-motivation

Customer experience focus

B2B experience

Understanding of business sales cycle

Communication skills

Job description

Octopus Energy Business has exciting opportunities to join our field team, helping small businesses. Over the last few years, we’ve been changing the landscape of traditional field sales and re-inventing customer interactions within the domestic energy market.

We’re now revolutionising the business energy market, with a focus on helping micro businesses with our transparent approach to engaging with new business prospects. We're focused on making energy greener and better, for everyone - both at home and at work. We put our customers first, every time, and are looking for amazing people to help us do that!

Here at Octopus, we’re working hard to reinvent face to face activity by combining better customer data, our innovative tech platform (Kraken Technologies) with local targeted marketing in order to create more detailed and engaging conversations with small business owners. You’ll be at the frontline of our brand and as such, you’re responsible for showing the best of Octopus Energy Business.

What you'll do

• Communicate with businesses: Our Business Energy Helpers spend their time talking to small business owners and decision makers explaining the benefits of renewable energy and helping them switch to Octopus Energy Business.
• We are obsessed with excellent customer experience and we go above and beyond to ensure this happens with every business we speak to, leaving them feeling positive about Octopus, regardless if they switch.
• We engage with customers via a few different channels, with visits to their business being the main one. However, we also showcase our services at venues, events, and some of the best business expos and conferences around the country.
• Help us shape the small business products we offer to businesses - feedback we receive from customers helps us build new tariffs, launch new initiatives, and make changes to our existing tariffs.
• Enhance the customers experience; we’ll give you the tools to chat about domestic energy, solar, heat pumps, and many more additional services.

What you'll need

• Ability to self-motivate and be confident working autonomously.
• Honest and hard-working approach to each day is probably the most important attribute we look for in Business Energy Helpers.
• Previous experience in a B2B role or in the energy industry would be advantageous, although not essential.
• Understanding of the business sales cycle, including diary planning and pipeline management would be helpful.
• An appetite to learn new things, work with some really switched-on people, and treat people in a fair and respectful manner.

Why else you'll love it here

• Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary.
• Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. We want your hard work to be rewarded with perks you actually care about!
• Visit our UK perks hub - Octopus Employee Benefits

If this sounds like you and you want to know more, apply now to have a further conversation with someone in our team!

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire.