Business Director

Ogilvy UK; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic professional to join their digital and customer experience team. This role involves building strong client partnerships and driving strategic conversations to enhance brand experiences. With a focus on creativity and collaboration, you will lead a team to deliver exceptional results. The company values diversity and fosters an inclusive environment, making it a great place for innovative thinkers who are passionate about creating impactful solutions. If you thrive in a vibrant, fast-paced atmosphere and are eager to make a difference, this opportunity is perfect for you.

Benefits

25 days annual leave + 1 Volunteer Day

Enhanced Maternity, Adoption, and Shared Parental Leave

Flexible Working Model

Wellbeing and Health Benefits

Season Ticket Loan

Cycle to Work Scheme

Life Assurance

Qualifications

• 9+ years of experience in CX and direct response advertising.
• Strong relationship builder with excellent strategic thinking.

Responsibilities

• Partner with strategy lead to drive client growth.
• Build strong relationships with senior clients for impactful outcomes.

Skills

Customer Experience (CX)

Digital Advertising

Social Media Marketing

Strategic Thinking

Relationship Building

Creative Thinking

Job description

Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence, and consulting, all fuelled by Behavioural Science. Our world-class, award-winning creative campaigns deliver solutions for clients including Sainsbury’s, Argos, Mondelēz International, Unilever, TK Maxx, and Pernod Ricard.

In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock—now in its 12th year.

The Role:

1. You’ll join a digital, social, and CX-focused team to consolidate and grow the account.
2. This role requires a strategic, positive person who will build strong partnerships with their client to continually improve the customer’s experience of the brand.
3. Our clients invite expertise and challenge, so you will need to have the experience, gravitas, and confidence to hold your own in strategic conversations as well as the ability to inspire, spot, and help push creative genius.
4. You will report to the Managing Partner and have line management responsibility for an Account Manager and an Account Executive.

Key Responsibilities:

1. Partnering with the strategy lead to set the direction of growth for the client areas you’ll lead.
2. Working with your Ogilvy strategic partners to find distinct, unexpected, and useful insights to drive more impact with customers.
3. Partnering with creative leads to drive up the quality of the creative output and enable us to sell the best work.
4. Create an optimal and unbreakable relationship with your senior clients, giving them the confidence to try new things and having the tough conversations when required.

Experience, Skillset, and Qualifications:

1. You’ll have 9+ years’ experience within CX and the direct response space, including social & digital advertising.
2. You’ll be a strong relationship builder, knowing how to make friends and influence people internally and with clients.
3. You will be charismatic with an energy that’s infectious and inspires people to do their best.
4. You will be a confident, impact-driven strategic thinker who is more than comfortable sharing a strategic point of view.
5. You will recognize great creative thinking and know how to push an idea to be better.
6. You know how to execute with customer-first thinking.
7. You know how to have fun and how to build a culture that is happy to work hard in an enjoyable environment.

If you're an experienced and creative individual with a passion for driving results and fostering diversity, we'd love to hear from you. Join our team and help us take our agency to the next level!

• 25 days annual leave + 1 Volunteer Day
• Enhanced Maternity, Adoption, and Shared Parental Leave
• Flexible Working Model with core hours: 10am – 4pm
• Wellbeing and Health: Up to £25/month towards exercise classes, Unmind membership, LifeWorks, annual eye tests, development budgets, and wellbeing activities
• Season Ticket Loan and Cycle to Work Scheme
• Life Assurance

Our ambition is to attract the very best diverse talent to Ogilvy and be the employer of choice in the UK. We want everyone to feel welcome, grow their careers, and belong with us.

We are an equal opportunity employer committed to creating an inclusive, welcoming environment. Diversity, equity, and inclusion are integrated into everything we do. Your race, colour, ethnicity, religion, gender, gender identity, national origin, sexual orientation, age, marital status, or disability have no bearing on our hiring decisions. We encourage everyone to express their true selves in an environment we strive to make as inclusive as possible.

We aim to facilitate an accessible and positive application experience. If you require adjustments to support your application or working conditions, please let us know. We are happy to consider all reasonable adjustments.

If you live with a disability and wish to take advantage of our guaranteed interview scheme under the Disability Confident Scheme, please fill out our voluntary Equal Opportunities Questionnaire when applying.

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