Business Director

Ogilvy Amsterdam; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

Join a forward-thinking agency as a key player in a digital and social-focused team. This role emphasizes building strong client partnerships and enhancing customer experiences through strategic insights and creative excellence. With a rich legacy of impactful campaigns, the agency fosters a culture of creativity and collaboration, ensuring that every team member contributes to a positive and productive work environment. If you're an experienced professional eager to drive results and promote diversity, this is the perfect opportunity to elevate your career.

Benefits

25 days annual leave + 1 Volunteer Day

Enhanced Maternity, Adoption, and Shared Parental Leave

Flexible Working Model

Wellbeing and Health benefits

Season Ticket Loan

Cycle to Work Scheme

Life Assurance

Qualifications

• 9+ years of experience in CX and direct response.
• Strong relationship-building and strategic thinking skills.

Responsibilities

• Partner with strategy lead to set growth directions.
• Collaborate with clients to enhance customer experiences.

Skills

Customer Experience (CX)

Digital Advertising

Social Media Strategy

Relationship Building

Creative Thinking

Job description

Ogilvy London, United Kingdom
Job Posted Date: 05/08/2025

About Ogilvy

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since its founding by David Ogilvy 75 years ago. The company builds on this legacy through Borderless Creativity—innovating at the intersections of advertising, public relations, relationship design, consulting, and health, with experts collaborating across over 120 offices in nearly 90 countries. Ogilvy is ranked as the #1 global agency network for creative excellence and effectiveness by WARC, demonstrating its ability to deliver impactful creative solutions. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com and follow us on LinkedIn, X, Instagram, and Facebook.

Location: London

Reporting into: Managing Partner

About Ogilvy

Ogilvy UK has been delivering iconic ideas that create impact at scale since 1948. The agency specializes in brand advertising, customer experience marketing, PR, influence, and consulting, all fueled by Behavioral Science. Our award-winning campaigns serve clients like Sainsbury’s, Argos, Mondelēz International, Unilever, TK Maxx, and Pernod Ricard.

In 2023, Ogilvy UK celebrated its 75th anniversary and was the most awarded agency in Europe. It hosts the world’s largest influencer marketing practice and the annual festival of behavioral science and creativity, Nudgestock.

The Role:

• Join a digital, social, and CX-focused team to consolidate and grow the account.
• Build strong partnerships with clients to enhance their customer experience.
• Bring expertise and challenge, engaging in strategic conversations and inspiring creative excellence.
• Report to the Managing Partner and manage an Account Manager and an Account Executive.

Key Responsibilities:

• Partner with the strategy lead to set growth directions.
• Collaborate with strategic partners to find impactful insights.
• Work with creative leads to improve creative output.
• Develop and maintain strong relationships with senior clients, fostering confidence and open communication.

Experience, Skillset, and Qualifications:

• Minimum 9+ years’ experience in CX and direct response, including social & digital advertising.
• Strong relationship-building skills.
• Charismatic, energetic, and inspiring personality.
• Confident strategic thinker with impact-driven approach.
• Ability to recognize and push creative ideas.
• Customer-first mindset and ability to execute effectively.
• Ability to foster a positive, fun, and productive work culture.

If you are an experienced, creative individual passionate about driving results and promoting diversity, we'd love to hear from you. Join us and help elevate our agency!

Benefits:

• 25 days annual leave + 1 Volunteer Day
• Enhanced Maternity, Adoption, and Shared Parental Leave
• Flexible Working Model with core hours: 10am – 4pm
• Wellbeing and Health benefits, including up to £25/month for wellness activities, Unmind membership, LifeWorks, annual eye tests, development budgets, and wellbeing activities
• Season Ticket Loan and Cycle to Work Scheme
• Life Assurance

At Ogilvy, our people are at the heart of what we do. We foster a culture of creativity, collaboration, integrity, and self-expression. We are committed to diversity, equity, and inclusion, aiming to create a fair and respectful environment for all. For assistance or accommodations during the application process, contact us at [e-mail].