Business Director

OGILVY; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

Join a dynamic team at a leading creative agency, renowned for its innovative approach and impactful campaigns. This role offers the chance to drive customer experience and strategic growth, working closely with clients to foster relationships and inspire creativity. With a focus on collaboration and a commitment to diversity, you'll be part of a culture that values integrity and self-expression. Embrace the opportunity to make a significant impact in a vibrant environment that encourages professional growth and personal fulfillment.

Benefits

25 days annual leave + 1 Volunteer Day

Bupa Healthcare

Enhanced Maternity, Adoption, and Shared Parental Leave

Flexible Working Model

1.5:1 Matching Pension Structure

Wellbeing and Health initiatives

Season Ticket Loan

Cycle to Work Scheme

Life Assurance

Qualifications

• 9+ years of experience in CX and direct response.
• Strong relationship builder with a strategic mindset.
• Confident communicator with a passion for creativity.

Responsibilities

• Set growth direction for client areas and improve customer experience.
• Collaborate with creative leads to enhance output quality.
• Build strong relationships with senior clients for impactful strategies.

Skills

Customer Experience (CX)

Digital Advertising

Social Media Marketing

Strategic Thinking

Relationship Building

Creative Thinking

Job description

About Ogilvy

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.

Location: London

Contact type: 12 Month FTC

Full Time/Part time: Full Time

Reporting into: Managing Partner

About Ogilvy

Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence, and consulting, all fuelled by Behavioural Science. Our award-winning creative campaigns deliver solutions for clients including Sainsbury’s, Argos, Mondelēz International, Unilever, TK Maxx, and Pernod Ricard.

In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally, and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock – now in its 12th year.

The Role:

You’ll join a digital, social, and CX focused team to consolidate and grow the account.

This role requires a strategic, positive person, who will build strong partnerships with their client to continually improve the customer’s experience of the brand.

Our clients invite expertise and challenge, so you will need to have the experience, gravitas, and confidence to hold your own in strategic conversations, as well as the ability to inspire, spot, and help push creative genius.

You will report to the Managing Partner, and have line management responsibility of an Account Manager and an Account Executive.

Key Responsibilities:

• Partnering with the strategy lead to set the direction of growth for the client areas you’ll lead.
• Working with your Ogilvy strategic partners to find distinct, unexpected, and useful insights to drive more impact with customers.
• Partnering with creative leads to improve the quality of creative output and enable us to sell the best work.
• Create an optimal and unbreakable relationship with your senior clients, giving them confidence to try new things and having tough conversations when required.

Experience, Skillset, and Qualifications:

• You’ll have 9+ years’ experience within CX and direct response space, including social & digital advertising.
• You’ll be a strong relationship builder, knowing how to make friends and influence people internally and with clients.
• You will be charismatic with an energy that’s infectious and inspires people to do their best.
• You will be a confident, impact-driven strategic thinker who is more than comfortable sharing a strategic point of view.
• You will recognize great creative thinking and know how to push an idea to be better.
• You know how to execute with customer-first thinking.
• You know how to have fun and build a culture that is happy to work hard in an enjoyable environment.

If you're an experienced and creative individual with a passion for driving results and fostering diversity, we'd love to hear from you. Join our team and help us take our agency to the next level!

Benefits

• 25 days annual leave + 1 Volunteer Day
• Bupa Healthcare
• Enhanced Maternity, Adoption, and Shared Parental Leave
• Flexible Working Model with core hours: 10am – 4pm
• 1.5:1 Matching Pension Structure
• Wellbeing and Health initiatives, including up to £25/month towards exercise classes, Unmind membership, LifeWorks tools, and annual eye tests
• Season Ticket Loan and Cycle to Work Scheme
• Life Assurance

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.

We believe in building powerful teams with purpose and curating transformative initiatives to promote fairness and equity.

Our mission is to leave a positive impact on the world, creating a better future for all, supporting and uplifting the communities we serve. This embodies our Borderless Creativity approach.

Ogilvy is an equal opportunity employer and considers all applicants without discrimination. We are committed to fostering a respectful culture where everyone belongs and has equal opportunities for career progression.

If you need assistance with your application or reasonable accommodations, contact us at [e-mail]. Please note this email is only for accommodation requests. Other inquiries, including application status, will not be responded to.