Business Development/Technical Sales - Operational Services & Support
Ultra Electronics Group
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Benefits offered by this job
Job summary
Ultra Maritime in the UK seeks a Business Development/Technical Sales Manager with naval defence experience to drive growth across the UK and international markets. You will couple market insight with Ultra Maritime's capabilities to win new opportunities and manage key customers, while coordinating with engineering and programme teams.
The role requires travel (~10%), a blended hybrid work model from London, Loudwater or Weymouth, and a proactive, customer-focused mindset to deliver solutions
Qualifications
- Sales and/or engineering experience within the Naval Defence Industry and/or service within the Armed Forces.
- Typically, a Bachelor Degree (or equivalent) in a related field and related experience within the Defence Industry.
- Proven track record of developing and maintaining customer relationships.
Responsibilities
- Drive customer service excellence as primary point of contact for non-contracted incumbency positions and review sales processes and new opportunities.
- Review the market and generate new sales opportunities for review.
- Understand customer needs and prepare solutions that assist with tendering descriptions.
- Prepare, deliver and review sales presentations, contracts and proposals.
- Ensure key customers are updated on product and market developments.
Skills
Education
Tools
Job description
Ultra Maritime is a global leader in advanced maritime defence solutions. We operate at the forefront of innovation, delivering technologies that protect lives, secure nations, and enable a safer, more sustainable world.
This Business Development/Technical Sales Manager role forms a critical part of Ultra Maritime's international support proposition, acting as both a lead for our engagement with a wide array of support customers and a driver for new growth and engagement in the UK and internationally. This role will require a level of engineering and naval defence experience but will be supported by a substantial supporting segment within the business to deliver proposals and solutions. The role will work directly with the Segment Lead and organisation to identify new business opportunities, coupling their market experience with Ultra Maritime's wealth of capability for success in this sector. There is an expectation of around 10% travel as required for the role but this will vary through the year.
This role will operate on a hybrid basis, with the candidate being able to work from any Ultra Maritime office to best suit their location. This includes our London (Greenford), Loudwater or Weymouth offices. The candidate will need to travel to other sites or to customers as required to fulfil the role.
- Drive customer service excellence as primary point of contact for non-contracted incumbency positions and continuously review sales/account processes and new opportunities.
- Review the market and generate new sales opportunities for review
- Understand customer needs and, with assistance of other team members, prepare solutions that assists with customer tendering specification descriptions.
- Prepare, deliver and review sales presentations, contracts and proposals.
- Ensure key customers are regularly updated on product and market developments to help ensure customer service excellence.
- Work closely with project managers, engineering, operations, sales support and supply chain to ensure effective delivery of products / services and the quick resolution of any issues that arise.
- Develop and implement effective communication/feedback links with management and R&D in relation to customer feedback. Support R&D colleagues in understanding commercial drivers in line with market changes where appropriate.
- Ensure the highest standard of EHS and Ethics behaviours, with all relevant processes and standards followed during work activities.
- Manage our worldwide customers effectively & build appropriate relationships to develop our support business
- Develop business strategies for each region with targets to secure & grow revenue stream
- Generate, understand and review user requirements
- Ensure that technical solutions produced meet customer requirements working with the Project Engineering Leads
- Use and manage CRM database to record and track opportunities
- Support Bid/No-Bid Reviews utilising customer and market knowledge
- Bid manage responses to Pre-Qualification Questionnaire (PQQ’s)/Invitation To Tender (ITT) to ensure that responses are completed in agreed Customer deadlines.
- Any other duties as required to fulfil the role and provide excellent customer experience
- Sales and/or Engineering experience within the Naval Defence Industry and/or service within the Armed Forces
- Typically, a Bachelor Degree (or equivalent) in a related field and related experience within the Defence Industry.
- Proven track record of developing and maintaining Customer relationships
- Self-motivated, driven, and enthusiastic with a can-do attitude
- Capable of working independently using own initiative or as a member of a team
- Ability to show structured method of work, planning and executing different workloads
- Strong oral & written communication skills with the ability to utilize IT & CRM skills for everyday use
- Ability to be flexible in day-to-day duties as required by customers
- Valid driving licensee & appropriate permission to work in the UK
- Eligibility to obtain SC Clearance
This role requires you to undergo Baseline Personnel Security Standard Check (BPSS) as a minimum and some roles will require further national security vetting checks.
In line with Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidencerequiredto apply for Baseline and Security Clearance please refer to the United Kingdom Vetting Service (UKSV).
More than just a job, we offer a mission. More than just a workplace, weprovidethe opportunity to protect lives, advance technology, and shape the future of maritime security. As an employee of Ultra Maritime, you will receive:
- Optional 9 day fortnight
- TOIL
- Flexible working hours
- 1pm finish on a Friday
- Annual bonus – dependent on level. Non-managers = 5% and Managers = 10% for example
- Hybrid working for certain job roles.
- Casual dress
- 25 days holiday
- Christmas shut down – use three days of annual leave to cover this
- Optionto buy or sell holiday.
- Optiontopurchaseprivate health care, dental, critical illness etc via salary sacrifice.
- Reward hub - discounts at over 200 online stores
- 4 x annual salary life cover
- Pension starting at 5% Employer / 4% Employee. You can select your employee contribution level from 4% to 70% (providing this sacrifice does not cause your salary to drop below the National Minimum Wage/ National Living Wage).
Ultra Maritime embraces the power of diverse perspectives to fuel innovation. We strive to build an open, inclusive workplace where ideas flourish and every individual can make a meaningful impact. If you need any reasonable adjustments during the recruitment process, please let the recruitment lead managing your application know.
UltraMaritime is partnering with a third-party recruitment provider, Morson Edge (part of the Morson Group), to manage this hiring process. In accordance withUK employment law andUKGDPR, by applying for this role, you consent to your CV and application details being shared with Morson Edge for recruitment purposes.
BothUltraMaritimeand Morson Edgewill process your datain accordance withtheir respectivePrivacy Policies Ultra MaritimePrivacy Policy Morson Group Privacy Policy_. You have the right to withdraw your consent at any time bycontactingUltraMaritimeor Morson Edge directly, as detailed in their Privacy Policies.
Company: Ultra Maritime
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