Business Development Representative to NORNORM - London

Conpassio Executive Search & Interim; Greater London; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Extensive personal and professional development opportunities

High-trust culture

Collaborative environment with European colleagues

Job summary

NORNORM is seeking an ambitious Business Development Representative based in London. In this role, you will drive our growth in the UK by engaging potential clients through various channels, including phone, email, and networking events.

You will be expected to build relationships, manage a sales pipeline, and successfully close deals, contributing to the presence of NORNORM in the workspace market. The position requires on-site presence at least four days a week, with opportunities for travel across Europe.

Qualifications

• Graduate with some commercial or customer-facing experience, ideally in sales, recruitment, real estate, or SaaS.
• Proactive, commercial mindset with ability to identify opportunities and engage potential clients.
• Fluent in English, both written and spoken.

Responsibilities

• Identify, research, and engage target prospects across various industries.
• Qualify inbound and outbound leads against agreed criteria.
• Book and run high-quality discovery meetings with clients.

Skills

Commercial mindset

Strong communication skills

Sales experience

Relationship building

Education

Graduate with customer-facing experience

Tools

CRM systems (Pipedrive, HubSpot, Salesforce)

Job description

Business Development Representative - London

NORNORM is a fast‑growing circular scale‑up redefining the workspace industry through a subscription model that is better for people, businesses and the planet. As we expand in the UK, we’re looking for ambitious Business Development Representatives who want to learn how business really happens through conversations, trust and long‑term relationships.

Your days will be varied: prospecting and outreach by phone, email and LinkedIn, getting out to meet prospects and partners, pitching NORNORM in person and representing us at events.

What you’re really building along the way is a skillset most people never master:

• Starting high‑quality conversations with people you’ve never met
• Turning "not interested" into "let’s talk"
• Building relationships with landlords, flex operators, brokers and workplace consultants
• Creating opportunities that turn into real partnerships and long‑term clients
• Building a commercial network that will follow you throughout your career

Success in this role means building a strong pipeline of qualified meetings, creating new commercial relationships, closing opportunities and helping NORNORM become better known across the UK workspace market. This is not a desk‑only BDR role; you’ll be expected to build relationships both digitally and in person across the UK workspace ecosystem.

What You’ll Be Doing

• Identify, research and engage target prospects across landlords, flex operators, workplace consultants, brokers and occupiers
• Qualify inbound and outbound leads against agreed criteria, including company fit, timing and commercial potential
• Book high‑quality discovery meetings, running them yourself or joining alongside sales and partnerships, prepared with clear context and account notes
• Own your pipeline end‑to‑end, from prospecting to a booked meeting, and join client meetings where relevant
• Get out and meet prospects and partners face‑to‑face, whether that’s a coffee, a site visit or an industry event
• Pitch and present NORNORM’s value proposition confidently, both one‑on‑one and in front of a room
• Maintain accurate CRM data, including contacts, activities and pipeline status
• Work closely with partnerships, marketing and customer‑facing teams to share market feedback and insight
• Represent NORNORM at events and industry networking opportunities, turning conversations into qualified commercial opportunities

Is This Role for You?

• A graduate with some commercial or customer‑facing experience, ideally outbound, sales, recruitment, real estate, flex or SaaS
• Coming from a customer‑facing, service‑oriented or performance‑driven background, where you’ve learned how to read people and build rapport
• Ambitious, curious and interested in a future within business development, partnerships or commercial roles
• Comfortable starting conversations by phone, email, LinkedIn, over coffee or at industry events
• Energised by opening doors, creating momentum and turning conversations into qualified commercial opportunities
• Driven by the thrill of the chase – you have a natural hunter mindset and a genuine "always be closing" mentality

What We’re Looking For

• A proactive, commercial mindset – you enjoy identifying opportunities, opening conversations and moving prospects towards a clear next step
• Ambitious, curious and a fast learner
• Confident speaking with new people and able to build trust quickly
• Proactive – you don’t wait for opportunities, you create them
• Structured and consistent in your follow‑up
• Thrives in a performance‑driven environment
• Comfortable using CRM systems and keeping data clean (Pipedrive, HubSpot or Salesforce experience is a plus)
• Fluent, confident English, written and spoken

We value flexibility, but this is an office‑first role with an expectation of being on‑site at least four days per week in London.

Why Join NORNORM?

• Extensive personal and professional development opportunities
• A high‑trust culture where initiative is rewarded
• The chance to collaborate with – and occasionally travel to – colleagues across Europe (offices in Amsterdam, Berlin, Copenhagen and Stockholm)
• We’re building something that genuinely makes an impact

Essentially, joining NORNORM means being part of something bigger: scaling circularity across the workspace industry while growing in an environment that values curiosity, courage and collaboration.