Business Development Representative

Toast; Greater London; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Unlimited vacation

Sabbatical after five years

Wellness stipend

Professional development reimbursement

401(k) matching

Medical, Dental, Vision

Job summary

Toast is looking for a Business Development Representative to drive new restaurant partnerships and showcase Toast's all-in-one digital platform. You will research targets, plan outreach, and conduct cold calls, emails, and social touches to arrange product demonstrations for Field Account Executives.

You will collaborate with Field Account Executives and marketing to craft creative outreach strategies and deepen relationships with restaurateurs, while sharing customer feedback across teams.

Qualifications

• Excellent written and verbal communication skills.
• High customer empathy and ability to handle objections.
• Self-motivated, creative, and flexible under pressure.
• Experience canvassing and cold-calling local businesses with evidence of success.
• Passion for sales and results-driven mindset.

Responsibilities

• Create new business sales opportunities for Toast in the assigned territory.
• Research restaurants and develop outreach plans to demonstrate Toast's platform.
• Conduct daily outreach via cold calls, emails, and social touchpoints.
• Set up product demonstrations for Field Account Executives.
• Collaborate with Field Account Executives and marketing to craft outreach strategies.
• Build partnerships with restaurants and relay customer feedback to cross-functional teams.

Skills

Communication skills

Customer empathy

Self-motivated

Phone experience

Canvassing

Cold calling

Sales mindset

Startup experience

Restaurant experience

Restaurant operations knowledge

Job description

• A Business Development Representative (BDR) will be responsible for creating new business sales opportunities for Toast. BDRs will research restaurants in their assigned territory, create an outreach plan and determine how restaurants can benefit from leveraging Toast's all-in-one digital platform
• Daily outreach consists primarily of cold calls but also includes emails and social media touch points. After the consistently high performance in the role, BDRs have the opportunity to pursue more advanced sales roles at Toast
• Cold, outbound prospecting leads to set up product demonstrations for Field Account Executives
• Collaborate with Field Account Executive Teams as well as the marketing team to develop creative outreach strategies
• Leverage prospecting skills and relationships to build partnerships with restaurants
• Be the voice of the customer and share valuable feedback cross-functionally
• Understand the competitive landscape and determine how to best position Toast in the market

Benefits

• Peer and company recognition programs
• Unlimited Vacation
• Sabbatical opportunity after five years
• Professional Development Reimbursement Program
• Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
• Various peer and company recognition programs
• 401(k) and matching
• Medical, Dental, & Vision Coverage
• Subsidized backup childcareMental Health Benefits

Qualifications

• Excellent written and verbal communication skills
• High customer empathy and ability to handle objections
• Self-motivated, creative, and flexible with the ability to perform well under pressure
• Previous phone experience
• Attention to detail and strong organizational skills to be able to keep track of many opportunities at one time
• Experience canvassing and cold-calling into various types of local businesses, with evidence of success preferred
• Passion for sales and a desire to work in a results-driven environment
• Ability to work in a fast-paced, entrepreneurial environment
• Experience in an outbound prospecting role is a must
• Collegiate Sales Competitors wanted!
• Restaurant Experience a plus
• Experience working in a start-up environment
• Up to date on the latest restaurant industry trends; knowledge of restaurant operations is a plus