Business Development Manager with OPS Airports Experience

SITA; Reading; On-site; GBP 60,000 - 75,000; Full time

Job summary

Join SITA as a Business Development Manager and lead engagement with airport and airline clients. You'll leverage your aviation expertise to optimize operational processes while contributing to sustainability efforts in the air transport sector. The role involves a combination of sales expertise and technical knowledge, working closely with clients to drive innovative solutions.

Benefits

Work from home up to 2 days/week

Flexible work hours

Work from any location for 30 days/year

Employee Assistance Program (EAP)

Training platforms including LinkedIn Learning

Qualifications

• Familiar with ACDM, Turnaround Management, and Total Airport Management processes.
• Able to communicate complex systems effectively.
• Experience in airport operations and ground handling.

Responsibilities

• Act as the single point of contact for core Airport Operations products.
• Collaborate with sales leads to support deals and close opportunities.
• Guide clients through process transformation initiatives.

Skills

Fluent English

Consultative Selling

Aviation Knowledge

Operational Efficiency

Communication Skills

Job description

Business Development Manager with OPS Airports Experience

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WELCOME TO SITA

SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.

Overview

WELCOME TO SITA

SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.

Ready to redefine air travel? The journey starts here, with you at SITA.

About The Role & Team

As a Business Development Manager, you will be a key player in our Sales Support Team, working closely with regional sales leads to drive engagement with airports and airlines across Europe, Israel, Cuba, Russia, and Astana. Your role blends aviation operational expertise and a consultative mindset, supporting presales activities and shaping impactful solutions in the domains of Airport Operations and Sustainability.

You will help our clients imagine “to-be” scenarios that optimize processes, reduce environmental impact, and embrace future-ready technology.

What You Will Do

• Be the single point of contact for one of our core Airport Operations products.
• Collaborate hand-in-hand with sales leads to support ongoing deals and close opportunities.
• Actively generate and qualify new opportunities with strategic airport and airline clients.
• Guide customers through process transformation initiatives, focusing on operational efficiency and automation.
• Train and onboard customers on the use and value of our solutions.
• Understand clients’ IT and operational environments and help lead the move toward cloud-based services.
• Represent the voice of the customer internally to improve our offering and approach.
  
  
  

Qualifications

WHO YOU ARE:

• Fluent English speaking (we require a comfortable business speaking level (the role includes interaction with C-Level customers).
• Aviation know how is a must-have, and in particular on Operations at Airports. Candidates must be familiar with the following processes: ACDM, Turnaround Management, Total Airport management, Resource Optimization.
• A natural consultative seller, able to listen deeply and shape value-driven solutions.
• A professional with solid aviation knowledge, particularly in airport operations, ground handling, and passenger flow.
• Technically minded, with the ability to quickly grasp complex systems and communicate them effectively.
• Adaptable in communication style, able to engage stakeholders from the C-suite to operations.
• Fluent in English, with excellent presentation and interpersonal skills.
  
  
  

Benefits

At SITA, we disrupt the status quo, by empowering our people to pioneer innovations that touch the lives of billions. Bringing together diverse minds from across the globe, we foster a dynamic and positive workplace culture, that values our talented team members for their contributions and dedication. Check out our core benefits, enabling our people across the globe:

Flex Week: Work from home up to 2 days/week (depending on the needs of your team and your customers).

Flex Day: Shape your workday to suit your life and your plans.

Flex-Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), available to you and your dependents 24/7, 365 days/year, and Champion Health - a personalized, proactive platform to support diverse wellbeing needs.

Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

Competitive Benefits: Access competitive benefits tailored to the local market and your employment status.

SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  IT Services and IT Consulting

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