Business Development Manager - UK Midlands

CCS Cleaning; Birmingham; Hybrid; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Commission or bonus

Company car or car allowance

Mobile phone and laptop

Support from CCS Sales/Commercial/Ops

Access to sales tools and case studies

Career-development opportunities

Job summary

CCS Cleaning seeks a driven Business Development Manager to grow its Midlands presence. This field-based/hybrid role covers Birmingham, Coventry, Derby, Nottingham, Leicester and surrounds, with regular Midlands travel.

You will lead new-business sales, identify potential clients, build relationships with decision-makers and convert opportunities into profitable cleaning contracts, coordinating with Commercial and Operations for successful mobilisation.

Qualifications

• Proven experience in B2B sales and new-business development.
• Track record of generating leads, building a sales pipeline and winning new business.
• Strong prospecting, presentation, negotiation and relationship-management skills.
• Commercial pricing awareness, including gross margin and contract value.
• Experience translating client requirements into practical proposals.
• CRM experience and accurate sales forecasting.
• Proficient in Microsoft Office (Outlook/Word/Excel/PowerPoint/Teams).
• Full UK driving licence and willingness to travel regularly across the Midlands.
• Experience in commercial cleaning, facilities management or similar industries is a plus.

Responsibilities

• Develop and execute a regional sales plan to grow CCS across the Midlands.
• Identify target companies and decision-makers across sectors (retail, office, industrial, logistics, hospitality).
• Generate leads through direct outreach, referrals, LinkedIn and local connections.
• Arrange meetings, conduct site visits and build long-term relationships.
• Identify tender opportunities and convert prospects into new contracts.
• Prepare tailored proposals, negotiate terms and protect profitability.
• Coordinate handover to Operations post-contract award and support mobilisation.

Skills

B2B sales

Lead generation

Sales pipeline

Negotiation

Pricing & margins

CRM experience

MS Office

Driving licence

Tools

CRM systems

Microsoft Office

Job description

Location

UK Midlands, field-based / hybrid

Territory

Birmingham, Coventry, Derby, Nottingham, Leicester and surrounding areas

Travel

Regular travel throughout the Midlands, with occasional wider UK travel

We are looking for a driven and commercially minded Business Development Manager to grow CCS's presence across the UK Midlands.

This is a hands-on, new-business sales role. You will identify potential clients, generate your own leads, build relationships with decision-makers and convert opportunities into profitable cleaning contracts.

You will manage the full sales cycle, from prospecting and initial meetings through site surveys, pricing, proposals, negotiations and contract award. Working closely with Commercial and Operations, you will ensure that proposed services are commercially viable and that new contracts are handed over effectively for mobilisation.

The role offers the opportunity to build and develop your own regional territory within an established European business.

Our Mission

CCS is a leading Irish cleaning company with almost 60 years of experience and operations across 8 European countries.

The company works with well-known brands in the retail, hospitality, office, and industrial sectors, focusing on excellent service, a supportive work environment, and sustainable cleaning solutions.

Key Responsibilities

• Develop and execute a regional sales plan to grow CCS across the Midlands.
• Identify target companies and decision-makers across retail, office, industrial, logistics, hospitality and other suitable sectors.
• Generate leads through direct outreach, networking, referrals, LinkedIn and local business connections.
• Arrange client meetings, conduct site visits and build long-term relationships.
• Identify tender opportunities and convert qualified prospects into new cleaning contracts.
• Prepare and present tailored proposals, negotiate commercial terms and protect contract profitability.

Sales Pipeline and Performance

• Build and maintain a strong pipeline of qualified opportunities.
• Manage opportunities from initial contact through to contract award.
• Maintain accurate CRM records, including expected contract value, next steps and sales forecasts.
• Monitor sales activity, conversion rates and pipeline progress against agreed targets.
• Identify opportunities to expand CCS's presence within target sectors and locations.

Client Solutions and Operational Handover

• Understand client requirements, service expectations and existing cleaning arrangements.
• Conduct site surveys and gather the information needed for accurate costing and proposals.
• Work with Commercial and Operations to develop practical, profitable service solutions.
• Ensure proposed service scopes, staffing, productivity assumptions and mobilisation requirements are clearly defined.
• Coordinate a structured handover to Operations following contract award and support the early mobilisation period where needed.
• Work closely with Sales, Commercial, Marketing, Operations, Finance and other support teams.
• Share market intelligence, competitor insights and client feedback.
• Contribute to tenders, presentations and sector-specific sales materials.
• Follow up on marketing-generated leads and collaborate on opportunities across the wider CCS business.

Qualifications & Skills

Essential

• Proven experience in B2B sales, business development or contract-services sales.
• A track record of generating leads, developing a sales pipeline and winning new business.
• Strong prospecting, presentation, negotiation and relationship-management skills.
• Commercial awareness, including pricing, contract value and gross margin.
• Ability to understand client requirements and translate them into practical service proposals.
• Experience using CRM systems and maintaining accurate sales forecasts.
• Confident user of Microsoft Office, including Outlook, Word, Excel, PowerPoint and Teams.
• Full UK driving licence and willingness to travel regularly throughout the Midlands.
• Experience in commercial cleaning, facilities management or another contracted service industry.
• Existing contacts within the Midlands facilities management, property or commercial sectors.
• Experience selling to multi-site organisations across retail, office, logistics, industrial or hospitality environments.
• Experience managing tenders and framework submissions.
• Understanding of TUPE, service mobilisation and labour-led contracts.

A proactive, commercially minded and organised sales professional with a strong drive to win new business. Confident engaging with decision-makers, building lasting relationships and managing a regional sales pipeline independently.

A practical approach, strong follow-up and close collaboration with Operations are essential to securing profitable contracts that can be delivered successfully.

What CCS Offers

• Performance-related commission or bonus.
• Company car or car allowance, subject to the agreed package.
• Mobile phone and laptop.
• Support from CCS Sales, Commercial, Marketing and Operations teams.
• Access to established sales tools, presentations and case studies.
• The opportunity to build and own a high-potential regional territory.
• Career-development opportunities within a growing European business.

Ready to take the next step in your sales career? Join CCS and help us grow across the UK.