Senior Product Manager, Growth

Trustpilot, Inc.; United Kingdom; Remote; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Flexible working options

Competitive compensation + bonus

25 days holiday (28 after 2 years)

Volunteer days

Job summary

Trustpilot is seeking a Growth Product Manager to drive product-led growth across a global customer base. You will lead a cross-functional team and own the growth roadmap, partnering with Product, Monetisation, Marketing and Commercial units to deliver high-impact experiences.

You will use data to inform decisions, run experiments, and advocate for product thinking across the organisation. The role offers a central-office setting with strong emphasis on collaboration and impact.

Qualifications

• Experience leading cross-functional product teams.
• Experience with PLG strategies and growth initiatives.
• Strong analytical skills and ability to set and evaluate OKRs.

Responsibilities

• Lead a cross-functional team to deliver high-quality product experiences.
• Build PLG strategy with Product, Monetisation, Marketing and Commercial teams.
• Collaborate across teams to ideate future growth solutions.
• Run experiments to drive targeted outcomes and share learnings.
• Partner with analytics and research to understand drivers of outcomes; be SME on growth.
• Contribute to the growth product strategy and roadmap.
• Own the product backlog and ensure alignment with business goals and customer needs.
• Engage with customers to define problems and frame opportunities with the team.
• Promote product thinking across sales, marketing and customer success.

Skills

Delivery track record

Communication

Cross-functional collaboration

Customer focus

PM fundamentals

Data-driven decisions

B2B SaaS experience

Growth team experience

Job description

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

In this role, you will join the growth team in building best-in-class experiences that drive product-led growth. If you are excited about driving innovation, eager to take ownership of significant projects, and keen on making a global impact, this is the opportunity you've been waiting for.

Join Trustpilot's Product Management team and play an integral part in shaping the future of our dynamic and rapidly growing organization. Together, let's push the boundaries of what's possible in the Product space and create a lasting impact on our customers worldwide.

What you’ll be doing:

• Leading a cross-functional team to deliver high-quality experiences that lead to desired outcomes
• Build out PLG strategy in partnership with Product, Monetisation, Marketing and Commercial teams
• Collaborating with your team and others to think big and imagine future solutions to solve problems
• Run experiments to increase targeted outcomes and share those learnings across the company
• Partner with analytics and research to better understand what drives your targeted outcomes; be a subject matter expert on the topic
• Contribute to the continuous development of our overarching growth product strategy
• Taking ownership of the product roadmap and backlog, and ensuring that they are aligned with business goals and customer needs
• Conducting research and interacting regularly with customers to gain knowledge about the problems you are solving and defining and framing these problems with your team
• Building relationships with stakeholders in sales, marketing, and customer success and promoting product-thinking throughout the organisation
• Communicating product plans, status, and issues to internal stakeholders and executive leadership
• Motivating your team and colleagues to produce their best work possible.

Who you are:

• Proven history of delivering tangible business outcomes
• Good communication skills and proven history of effective collaboration with cross-functional product teams
• Passion for delivering high-quality experiences that solve customer problems and drive business impact
• Comprehensive understanding of product management principles and processes, including product strategy, product roadmap development, and agile development methodologies
• Analytical mindset and can leverage data to inform your product decisions as well as establish metrics and OKRs to measure product success
• Friendly, knowledgeable, open-minded, collaborative and able to motivate and inspire others.
• Experience in B2B or SaaS products is desirable
• Experience working on a Growth team is desirable

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7 Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with pop up events organised by our own community team as well as the building’s community team
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!

#LI-PM1

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team ([e-mail]) quoting the role you wish to apply for.