Business Development Manager - Cardinal Global Logistics - Heathrow

Cardinal Global Logistics; Ashford; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Cardinal Global Logistics, part of The Cardinal Partnership, is seeking a Business Development Manager to join our team at Cardinal Heathrow. You will identify, develop and secure new business opportunities while growing and retaining existing client accounts.

You will build strong relationships with prospects and clients, develop a sustainable sales pipeline and deliver profitable growth in line with targets. Experience in sales, account management and CRM is essential.

Qualifications

• Experience in business development, sales or strategic client development.
• Ability to generate leads, build pipelines, secure new clients.
• Strong commercial awareness including pricing and proposals.

Responsibilities

• Generate new business opportunities through networking and cold calling.
• Build and manage a portfolio of clients to drive growth.
• Develop sales pipeline and achieve targets.
• Prepare proposals, pricing, and presentations.
• Maintain CRM records and reporting.

Skills

Business development

Sales

Account management

Prospecting

CRM

Negotiation

Communication

Networking

Presentations

Teamwork

Education

A Levels or degree

Tools

CRM systems

Job description

At The Cardinal Partnership, we're not just a company; we're a partnership in both name and nature. As the world's largest employee-owned logistics organisation, we proudly house two beloved brands, Cardinal Global Logistics and Far Logistics. When you join our team, you become a partner in our collective success.

People have always been at the heart of what we do and we have an unwavering entrepreneurial spirit that has transformed a modest £15,000 investment into an industry-leading enterprise. We tailor these services to meet the precise needs of our 6000+ customers.

Join us in providing exceptional service and shaping the next chapter of our partnership journey. In return, you'll enjoy a competitive salary and enhanced benefits.

We are looking for a Business Development Manager to join our team in Cardinal Heathrow.

The Business Development Manageris responsible foridentifying,developingand securing new business opportunities while growing andretainingexisting client accounts. The role builds strong relationships with prospects, clients and internal teams, develops a sustainable salespipelineand delivers profitable growth in line with agreed targets. Working across the relevant business area, the role promotes Cardinal services, supports the development ofnew solutionsand ensures a high standard of customer care throughout the sales lifecycle.

Key Responsibilities

• Generate new business opportunities through networking, cold calling, appointments, telesales, customer meetings, Teams or Zoom calls and other prospecting activity.
• Build,manageand develop a portfolio of new and existing clients,maintainingregular contact to support retention, clientsatisfactionand long-term growth.
• Achieve profit growth and sales targets through effective commercial management of new and existing accounts in line with the BDM scheme or agreedsales objectives.
• Develop andmaintaina strong sales pipeline,identifyingstrategic prospects, underdevelopedaccountsand opportunities to expand Cardinal services.
• Prepare,presentand follow up proposals,pricingand presentations, ensuring competitive,accurateandtimelyinformation while protecting profitability.
• Update the CRM or relevant system withaccuraterecords of calls, visits, opportunities, pricingactivityand sales progress.
• Prepare andsubmitmonthly reports, providing clear updates on activity, pipeline, client development,targetsand performance against KPIs.
• Work with internal teams including sales, marketing, operations, trademanagersand account managers to align account strategies, onboard newclientsand support service delivery.
• Assistwith the development and implementation of new services,identifyinginnovative solutions that meet customer needs and support business growth.
• Monitorcompetitors,suppliersand market activity to ensure Cardinalremainscompetitive and commercially aware.
• Control sales-related expenses and contribute to achieving budget,profitabilityand commercialobjectiveswhere applicable.
• Positive,proactiveand enthusiastic approach, with strong personal drive and motivation to succeed.
• Commercially focused and results-driven, with the ability toidentifyopportunities and convert prospects into secured business.
• Strong interpersonal skills, able to build trust, influence positively and develop effective relationships with clients and colleagues.
• Excellent communication and presentation skills, including active listening, questioning and clear written and verbal communication.
• Collaborative team player who contributes professionally to formal and informal discussions and works with others to find solutions.
• Strong problem-solving skills, with the ability toidentifyissues early, respond promptly and take responsibility indifficult situations.
• Able to manage conflict constructively, generatenew ideasandmaintainprofessionalism when dealing with challenges.
• Organised and accountable, with the ability to manage multiple opportunities,prioritiesand reporting requirements.

Key Skills and Relevant Qualifications

• Experience in business development, sales, accountmanagementor strategic client development.
• Ability to generate leads, build pipelines, secure newclientsand grow existing accounts.
• Strong commercial awareness, including pricing, profitability, competitormonitoringand proposal development.
• Experience using CRM systems or sales platforms to record activity, manage opportunities and report performance.
• Ability to build andmaintainrelationships with prospects, clients,suppliersand internal stakeholders atdifferent levels.
• Strong presentation, networking, negotiation,organisationand reporting skills.
• Ability toidentifycustomer needs and recommend practical, innovative solutions aligned to Cardinal services.
• A Levels, degree or equivalent experience may be beneficial depending on the business area.

We hire individuals not just based on their experience and skills, but also on their character. Our team members are enthusiastic, passionate, and dedicated to finding solutions for our clients. We believe in fostering a fun and supportive work environment, but above all, we are committed to exceeding expectations.

At The Cardinal Partnership, every employee is empowered to reach and surpass their potential. We remain steadfast in creating enduring business relationships and achieving long-term, sustainable success.

Leestone RoadSharston Ind EstateSharstonManchesterM22 4RBUnited Kingdom