Business Development Manager

Flight Club - Cardiff; Woolwich; On-site; GBP 45,000 - 65,000; Full time

Job summary

Flight Club is expanding its Field Based Business Development role across Bristol, Cardiff and Exeter. You will drive B2B revenue by building strategic outreach campaigns, managing relationships with corporate buyers, and representing the brand at industry events.

The role requires a self-starter with strong sales acumen, excellent communication, and the ability to identify opportunities aligned with business objectives.

Qualifications

• Proven experience in B2B sales or account management in hospitality/leisure.
• Strong sales acumen with ability to generate and convert leads.
• Excellent communication and presentation skills at all levels.

Responsibilities

• Strategic Outreach & Campaign Execution: Build and maintain a contact base and activate growth opportunities.
• Relationship Management: Serve as main contact for high-value event bookers and partners.
• Networking & Brand Representation: Attend industry events and represent the brand to stakeholders.
• Reporting & Performance: Update CRM weekly and report on outreach outcomes and bookings.

Skills

B2B sales

Account management

Relationship building

Negotiation

Strategic thinking

Presentation skills

Communication

Tools

MS Dynamics

DMN Collins

Zendesk

MS Office

Job description

Field Based - Bristol, Cardiff & Exeter

About Us

Hello, we are Red Engine, the team behind the award-winning global brand Flight Club. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands.

Our central team covers the full spectrum of skills needed to bring each concept to life - from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We're not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry's finest. We love what we do and are proud to be included in the Sunday Times Best Places to Work for 3 years running.

With a total of 21 incredible venues throughout the UK, we have ambitious plans and are passionate about developing new and exciting products, which means we're always growing and looking for passionate people to join the family.

What you'll Do

The Business Development Manager plays a pivotal role in raising the profile of Flight Club Dart and driving B2B revenue through strategic outreach, relationship development, and brand advocacy. This individual will cultivate strong connections with corporate event buyers, third-party agents, and key stakeholders to enhance awareness and adoption of our products and services.

A confident communicator and natural relationship-builder, the ideal candidate is a self-starter who embodies the values of Red Engine. Working closely with the Sales, Marketing, and Operations teams, they will identify opportunities, drive engagement, and ensure our offering remains distinctive and market-leading.

Key Responsibilities

Strategic Outreach & Campaign Execution

• Build and maintain a comprehensive contact base through data-informed, targeted outreach.
• Collaborate with Regional Marketing, Operations, and Reservations teams to identify and activate growth opportunities across assigned cities.
• Support the development and delivery of regional B2B campaigns that elevate the brand and drive revenue.

Relationship Management

• Serve as the primary point of contact for high-value event bookers, ensuring their loyalty is recognised and nurtured.
• Develop new partnerships by proactively identifying potential clients and engaging new audiences.
• Champion the brand and its values in every interaction, ensuring an outstanding level of professionalism and enthusiasm.

Networking & Brand Representation

• Act as a brand ambassador at industry events including trade exhibitions, client meetings, and hosted networking experiences.
• Confidently represent Red Engine’s values, offerings, and capabilities to stakeholders and prospective clients.

Reporting & Performance

• Update CRM system weekly with activity, customer data, progress against KPIs, and client interactions.
• Provide clear and insightful reports on outreach outcomes, bookings generated, and market engagement.
• Participate in quarterly reviews to assess performance, agree on focus areas, and refine KPIs.

To be successful in this role, you'll:

• be collaborative, driven, and inspired by meaningful connections.
• Have proven experience in B2B sales, business development, or account management, ideally within the hospitality, events, or leisure sectors.
• Have strong sales acumen and negotiation skills, with a demonstrated ability to generate and convert leads.
• Be a strategic thinker with a keen ability to identify commercial opportunities and align them with business objectives.
• Have exceptional communication and presentation skills, comfortable engaging at all levels.
• Have excellent interpersonal and relationship-building abilities with a client-centric mindset.
• Have a deep understanding of market trends and competitor activity within the hospitality landscape.
• Have strong commercial awareness, including budgeting, pricing, and return-on-investment analysis.
• Have excellent organisational and time management abilities, capable of handling multiple priorities under pressure.
• Be technologically proficient, particularly with systems such Microsoft Dynamics, DMN Collins, Zendesk and Microsoft Office.

What you'll get

• Annual bonus
• 33 days annual leave inclusive of Bank Holidays
• Fusion working (our team are regularly in our venues, working collaboratively in our bright offices in Angel, or focusing on individual projects with work from home Thursdays)
• Staff discount in all venues (50% off Sunday, Monday, 33% off Tuesday - Saturday, and free game hire)
• Private healthcare
• Regular team socials
• Monthly learning and development classes, quarterly teambuilding events
• Summer and Christmas socials
• Help @ hand 24/7 health support
• Free access to therapy, nutritionists, and physiotherapists

Here at Red Engine, we believe our success begins and ends with our people. We are committed to a diverse culture where all our team feel respected and included. We acknowledge the power that a diverse set of beliefs and perspectives can bring, and that a variety of voices strengthens our team, enhances creativity, and drives innovation. We welcome applications from candidates of all identities, including individuals of different races, ethnicities, genders and sexual orientations.