Business Development Manager

Flight Club - Cardiff; Cardiff; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Annual bonus

33 days annual leave inclusive of Bank

Fusion working (office/venue presence)

Staff discount in all venues (50% off,

Private healthcare

Regular team socials

Monthly learning and development

Summer and Christmas socials

Help @ hand 24/7 health support

Free access to therapy

Job summary

Flight Club, operating across Bristol, Cardiff and Exeter, is seeking a Business Development Manager to raise brand profile and drive B2B revenue. You will cultivate relationships with corporate event buyers, agents and stakeholders to grow bookings and partnerships.

Working closely with Sales, Marketing and Operations, you will identify opportunities, deliver targeted campaigns, and represent the brand at industry events, ensuring a distinctive and market-leading offering.

Qualifications

• Experience in B2B sales, business development or account management in hospitality/events.
• Strong sales acumen and negotiation skills.
• Excellent communication and presentation abilities.
• Collaborative, driven with a client-centric mindset.
• Ability to identify commercial opportunities and align with objectives.

Responsibilities

• Strategic Outreach & Campaign Execution: build targeted outreach and grow opportunities.
• Relationship Management: own high-value client relationships and partnerships.
• Networking & Brand Representation: attend events and represent the brand.
• Reporting & Performance: update CRM and report outcomes and bookings.

Skills

B2B sales

Business development

Account management

Negotiation

Relationship building

Communication

Market research

CRM analytics

Strategic planning

Tools

Microsoft Dynamics

Zendesk

Microsoft Office

Job description

Field Based - Bristol, Cardiff & Exeter

About Us

Hello, we are Red Engine, the team behind the award-winning global brand Flight Club. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands.

Our central team covers the full spectrum of skills needed to bring each concept to life - from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We're not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry's finest. We love what we do and are proud to be included in the Sunday Times Best Places to Work for 3 years running.

With a total of 21 incredible venues throughout the UK, we have ambitious plans and are passionate about developing new and exciting products, which means we're always growing and looking for passionate people to join the family.

What you'll Do

The Business Development Manager plays a pivotal role in raising the profile of Flight Club Dart and driving B2B revenue through strategic outreach, relationship development, and brand advocacy. This individual will cultivate strong connections with corporate event buyers, third-party agents, and key stakeholders to enhance awareness and adoption of our products and services.

A confident communicator and natural relationship-builder, the ideal candidate is a self-starter who embodies the values of Red Engine. Working closely with the Sales, Marketing, and Operations teams, they will identify opportunities, drive engagement, and ensure our offering remains distinctive and market-leading.

Key Responsibilities

Strategic Outreach & Campaign Execution

• Build and maintain a comprehensive contact base through data-informed, targeted outreach.
• Collaborate with Regional Marketing, Operations, and Reservations teams to identify and activate growth opportunities across assigned cities.
• Support the development and delivery of regional B2B campaigns that elevate the brand and drive revenue.

Relationship Management

• Serve as the primary point of contact for high-value event bookers, ensuring their loyalty is recognised and nurtured.
• Develop new partnerships by proactively identifying potential clients and engaging new audiences.
• Champion the brand and its values in every interaction, ensuring an outstanding level of professionalism and enthusiasm.

Networking & Brand Representation

• Act as a brand ambassador at industry events including trade exhibitions, client meetings, and hosted networking experiences.
• Confidently represent Red Engine’s values, offerings, and capabilities to stakeholders and prospective clients.

Reporting & Performance

• Update CRM system weekly with activity, customer data, progress against KPIs, and client interactions.
• Provide clear and insightful reports on outreach outcomes, bookings generated, and market engagement.
• Participate in quarterly reviews to assess performance, agree on focus areas, and refine KPIs.

To be successful in this role, you'll:

• be collaborative, driven, and inspired by meaningful connections.
• Have proven experience in B2B sales, business development, or account management, ideally within the hospitality, events, or leisure sectors.
• Have strong sales acumen and negotiation skills, with a demonstrated ability to generate and convert leads.
• Be a strategic thinker with a keen ability to identify commercial opportunities and align them with business objectives.
• Have exceptional communication and presentation skills, comfortable engaging at all levels.
• Have excellent interpersonal and relationship-building abilities with a client-centric mindset.
• Have a deep understanding of market trends and competitor activity within the hospitality landscape.
• Have strong commercial awareness, including budgeting, pricing, and return-on-investment analysis.
• Have excellent organisational and time management abilities, capable of handling multiple priorities under pressure.
• Be technologically proficient, particularly with systems such Microsoft Dynamics, DMN Collins, Zendesk and Microsoft Office.

What you'll get

• Annual bonus
• 33 days annual leave inclusive of Bank Holidays
• Fusion working (our team are regularly in our venues, working collaboratively in our bright offices in Angel, or focusing on individual projects with work from home Thursdays)
• Staff discount in all venues (50% off Sunday, Monday, 33% off Tuesday - Saturday, and free game hire)
• Private healthcare
• Regular team socials
• Monthly learning and development classes, quarterly teambuilding events
• Summer and Christmas socials
• Help @ hand 24/7 health support
• Free access to therapy, nutritionists, and physiotherapists

Here at Red Engine, we believe our success begins and ends with our people. We are committed to a diverse culture where all our team feel respected and included. We acknowledge the power that a diverse set of beliefs and perspectives can bring, and that a variety of voices strengthens our team, enhances creativity, and drives innovation. We welcome applications from candidates of all identities, including individuals of different races, ethnicities, genders and sexual orientations.