Business Development Manager

National Physical Laboratory (NPL); Teddington; On-site; GBP 32,000 - 55,000; Full time

Job summary

The National Physical Laboratory (NPL) is seeking a Business Development Manager to facilitate customer engagement and promote their scientific products and services. This role involves understanding client needs, guiding them towards appropriate solutions, and supporting the company's mission of innovation in measurement science. The role emphasizes collaboration, diversity, and a focus on continuous learning.

Benefits

Flexible working

Social activities

Broad range of benefits

Qualifications

• Significant experience in account management or business development.
• Preferably within a scientific field related to earth observation or environmental science.
• Strong organisational and communication skills required.

Responsibilities

• Engage with existing and potential customers to understand their needs.
• Support and ensure client relationships are managed effectively.
• Champion the Bid Governance process.

Skills

Customer-focus

Business acumen

Organisational skills

Communication skills

Influencing skills

Education

Background in Account Management or Business Development

Job description

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• Who sets the standards, to ensure that anything that can be measured is done so with consistency and reliability? We do. Through our vital research, the National Physical Laboratory is helping support scientific and commercial innovations, international trade, environmental protection and health and well being. As a Business Development Manager, you’ll help existing and potential customers understand how our range of products and services can make a difference. It’s a good feeling. At NPL, we touch ordinary lives in extraordinary ways and you could too.
  
  

• About the Role
• Who sets the standards, to ensure that anything that can be measured is done so with consistency and reliability? We do. Through our vital research, the National Physical Laboratory is helping support scientific and commercial innovations, international trade, environmental protection and health and well being. As a Business Development Manager, you’ll help existing and potential customers understand how our range of products and services can make a difference. It’s a good feeling. At NPL, we touch ordinary lives in extraordinary ways and you could too.
  
  

We know how exceptional our products and services are. What we need you to do, is learn everything there is to know about the portfolio of products and services that you’ll look after, then pass that knowledge along too. We don’t sell for selling’s sake. We listen. Then we advise and consult as to the best possible solution. It’s this level of customer focus and trusted council that delivers sales and growth. In addition, you’ll act as a champion for the Bid Governance process. No matter what you’re working on, you’ll keep track on your progress and ensure you epitomise best practice across all aspects of the management of the client relationship. Thanks to the relationships you build, even more people around the UK, and potentially the world, will feel the benefit of your efforts.

NPL and DSIT have strong commitments to diversity and equality of opportunity, and welcome applications from candidates irrespective of their background, gender, race, sexual orientation, religion, or age, providing they meet the required criteria. Applications from women, disabled and black, Asian and minority ethnic candidates in particular are encouraged. All disabled candidates (as defined by the Equality Act 2010) who satisfy the minimum criteria for the role will be guaranteed an interview under the Disability Confident Scheme.

About You

We need our customers to feel that they’re in the safest of hands. That’s why you need to have an Account Management or Business Development Management background, ideally within a scientific field of earth observation, Space or wider environmental science. However, if you’ve a genuine passion for research in any of our core areas, we’ll help bring you up-to-speed. As important, are your customer-focus, business acumen, organisational, communication and influencing skills Beyond that, we’re looking for someone who’ll thrive in an environment like ours. At NPL we learn from each other, respect each other and work together to do better. For ourselves and for our customers. And whilst we’re always looking to stretch beyond what we know, we don’t make things more complicated when there’s no need. Together, we’re helping make the impossible, possible.

About Us

The National Physical Laboratory (NPL) is a world-leading centre of excellence that provides cutting-edge measurement science, engineering and technology to underpin prosperity and quality of life in the UK.

At NPL, we believe our success is a result of the diversity and talent of our people. We strive to nurture and respect individuals to ensure everyone feels valued by treating everyone on the basis of their own individual merits and abilities regardless of their own or perceived identity, as part of our commitment to diversity & inclusion, we hold memberships and accreditations to ensure we’re creating an environment where all our colleagues feel supported and welcome, please see our Diversity & Inclusion page.

We are committed to the health and well-being of our employees. Flexible working and social activities are embedded in our culture to create a positive work-life balance, along with a broad range of benefits. Our values are at the heart of what we do, and they shape the way we interact, develop our people and celebrate success.

To ensure everyone has an equal chance, we’re always willing to make reasonable adjustments to the recruitment process. If you would like to discuss, please contact us.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Research Services

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