Business Development Manager

CTI Digital

Manchester

On-site

GBP 55,000 - 75,000

Full time

14 days+

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Benefits offered by this job

28 days annual leave

Hybrid-working

Workplace nursery scheme

Health cash plan

Cycle-to-work scheme

Flexible working hours

Well-being programme

Office dogs welcome

Company socials

Job summary

CTI Digital in Manchester is seeking a dynamic Business Development Manager to drive new business growth across SaaS and tech. You will lead strategic initiatives, build high-value accounts, and shape how CTI wins in competitive markets.

You’ll partner with marketing, product, and delivery teams, own the pipeline, and mentor junior staff while delivering measurable ROI for clients and the agency.

Qualifications

Proven track record in new business development in SaaS or tech.
Experience managing high-value accounts with growth and retention.
Strong consultative, solution-based selling with ROI emphasis.
Excellent communication and negotiation with executive-level clients.
Familiarity with data-driven decision making using sales metrics.
Ability to lead cross-functional projects and mentor juniors.
Willingness to adapt in a fast-paced agency environment.

Responsibilities

Revenue Growth and New Business Acquisition - Drive revenue growth by identifying and securing new business opportunities, targeting high-value accounts, and expanding market reach.
Strategic Account Planning - Develop and execute plans to unlock upsell, cross-sell, and new sector opportunities, aligning solutions with client needs.
Solution Selling and Consultative Approach - Use a needs-based approach to position tech solutions as ROI drivers for clients.
Market Insights and Competitive Edge - Stay ahead of industry trends and use competitive intelligence to refine strategies.
Client Relationship Management - Build trusted relationships with key stakeholders and growth opportunities.
Performance Tracking and Reporting - Monitor pipeline and provide updates to leadership.

Skills

New business development

High-value accounts

Consultative selling

Executive communication

Technical terminology

Data-driven selling

Cross-functional leadership

Job description

Business Development Manager

Application Deadline: 28 August 2026

Department: Sales & Marketing

Employment Type: Full Time

Location: Manchester

Description

About CTI

Join 150+ strategists and specialists who refuse to settle, creating bold digital experiences for ambitious brands since 2004. We're a full-service digital agency delivering strategic consultancy, web development, and digital marketing to drive demand online. Using over two decades of industry experience, we provide next-gen solutions as part of lasting partnerships with hundreds of clients from Chester Zoo and Zip World to Balfour Beatty and Mind.

What makes us different

We break new ground. You'll work on innovative projects using the latest technologies before they hit the mainstream. We celebrate calculated risks and learn fast from every experiment.
We get stuck in together. Genuine collaboration across all departments. Your ideas matter here, regardless of your role or how long you've been with us.
We stay curious. Continuous learning is essential. You'll have dedicated time and budget for development, working alongside industry experts who are genuinely invested in your success.
We own it. Full accountability and autonomy over your work means you'll build client relationships, see real-world impact, and be recognised when you go the extra mile.

Our Sales team drives revenue growth by identifying and securing new business opportunities while nurturing relationships with high-value clients. We operate strategically, blending technical insight with a consultative approach to solve complex digital challenges. You’ll join a high-energy environment where collaboration with marketing, tech, and account management is the standard. We’re the front line of CTI’s growth, focused on opening doors and building the foundations for lasting partnerships.

What you’ll be doing

As our Sales Director, you will lead the charge in driving new business growth and securing new logos, while also taking ownership of the following key responsibilities:

Revenue Growth and New Business Acquisition - Drive revenue growth by actively identifying and securing new business opportunities, targeting high-value accounts, and expanding market reach.
Strategic Account Planning - Develop and execute account plans to unlock upsell, cross-sell, and new sector opportunities, leveraging market insights and aligning solutions with client needs.
Solution Selling and Consultative Approach - Employ a consultative, needs-based sales approach to position tech solutions as critical to client success, tailoring pitches to demonstrate ROI and scalability.
Market Insights and Competitive Edge - Stay ahead of industry trends, analyse market dynamics, and use competitive intelligence to identify client challenges and refine sales strategies.
Client Relationship Management - Build trusted relationships with key stakeholders in strategic accounts, understanding their business goals and identifying opportunities for growth and long-term partnerships.
Performance Tracking and Reporting - Monitor pipeline performance, account health, and client engagement, providing actionable insights and regular updates to senior leadership.

What experience you need to be successful

Proven track record in new business development, including prospecting, lead generation, and closing complex sales within the SaaS or tech industry.

Experience managing high-value accounts, ideally within a solutions focused environment, with an emphasis on both growth and retention.
Skilled in consultative, solution-based selling to address complex client needs and demonstrate the ROI and strategic benefits of partnering with an agency.
Ability to communicate and negotiate effectively with executive-level clients, delivering persuasive presentations and establishing credibility as a trusted advisor.
Familiarity with technical terminology, with the ability to engage in meaningful discussions with both clients and internal teams.
Proficient in using data to drive decision-making, including sales metrics, pipeline analytics, and client feedback to inform strategic adjustments.
Ability to lead cross-functional projects and mentor junior team members, fostering a collaborative and goal-oriented environment.

We’re challenging the 'Gender Confidence Gap', which suggests that individuals will only apply for a job if they meet 100% of the criteria. Some of our best hires didn’t check every box in the role description, so if you were about to rule yourself out, we still encourage you to apply!

Interview process

We’ve designed our process with you in mind. This is as much an opportunity for you to make sure CTI Digital is right for you as you are for us. We’ve embedded a values driven approach to recruitment and offer transparency and feedback at each and every stage.

Candidate experience is incredibly important to us. You’ll have a dedicated member of the Talent Team with you every step of the way, ready to answer questions or make reasonable adjustments as needed.

Screening Stage - a 30-minute exploratory call with our Talent Team

1st Stage - Video call with a senior member of the Sales team. A chance to explore the role and responsibilities.

2nd Stage - A face to face interview with our CCO and a Sales Director. A take home task will give you the opportunity to show us what you can do!

Offer - If we think it’s a good fit, we’ll make you an offer!

What’s in it for you